Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sindy Cruz

Richardson,TX

Summary

Dedicated professional with expertise in customer service and conflict resolution. Proven ability to enhance tenant experiences and manage property operations efficiently.

Overview

9
9
years of professional experience

Work History

Assistant Property Manager

Willow Bridge Property Co.
Richardson, Texas
07.2022 - Current
  • Scheduled property showings and conducted tours for prospective tenants.
  • Coordinated communication between tenants and property management team to streamline issue resolution and improve tenant satisfaction.
  • Assisted management in tenant relations and conflict resolution.
  • Resolved tenant complaints to enhance satisfaction and foster positive relationships. from tenants regarding maintenance issues and resolved them promptly.
  • Developed strong, professional relationships with residents by delivering exemplary service and engagement.
  • Coordinated property maintenance requests with vendors and contractors.
  • Managed rent collection processes and ensured timely payments.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Administered security deposit refunds to ensure compliance with lease agreements..
  • Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
  • Explained policies and procedures to tenants and enforced rules.
  • Filed eviction notices in compliance with state law guidelines.

Leasing Consultant

Lincoln Property Management
Dallas, TX
12.2017 - 06.2022
  • Managed rental application processes and conducted background checks efficiently.
  • Assisted prospective tenants with property tours and lease agreements.
  • Provided exceptional customer service to ensure positive tenant experiences.
  • Responded to tenant inquiries and resolved maintenance requests promptly.

Education

High School Diploma -

North Garland High School
Garland, TX
05-2006

Associate of Arts - Fine Arts

Brookhaven College
Dallas, TX
07-2026

Skills

  • Eviction coordination
  • Payment management
  • Security deposit refunds
  • Property inspections
  • Staff management
  • Microsoft Office
  • Communication skills
  • Team collaboration
  • Conflict resolution
  • Customer service

Timeline

Assistant Property Manager

Willow Bridge Property Co.
07.2022 - Current

Leasing Consultant

Lincoln Property Management
12.2017 - 06.2022

High School Diploma -

North Garland High School

Associate of Arts - Fine Arts

Brookhaven College
Sindy Cruz