Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

SINDY DE LEON

Pawtucket,RI

Summary

Results-driven business professional with proven track record in driving growth and fostering strong client relationships. Skilled in strategic planning, market analysis, and negotiation, consistently delivering impactful solutions. Known for strong focus on team collaboration, adaptability, and achieving targets, ensuring reliable performance in dynamic environments. Proficient in CRM software, sales forecasting, and project management.

Overview

4
years of professional experience

Work History

Grieco Toyota

BUSINESS DEVELOPMENT MANAGER
02.2023 - 04.2024

Job overview

  • Lead and manage a team of business development representatives to optimize appointment scheduling, client engagement, and sales conversion
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision-makers.
  • Develop and implement structured processes to improve efficiency and maximize team performance
  • Track key performance indicators (KPIs) and leverage data insights to drive strategic decisions
  • Coach and mentor staff, handling escalations and ensuring seamless customer interactions
  • Support recruitment, hiring, and onboarding initiatives to build a strong, high-performing team
  • Generated new business with marketing initiatives and strategic plans
  • Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.

Camping World

SALES MANAGER
09.2021 - 02.2023

Job overview

  • Recruited, trained, and developed sales associates, fostering a culture of excellence and accountability
  • Strengthened collaboration between sales, service, and finance teams to enhance the customer experience
  • Led initiatives to improve sales processes, increasing revenue and customer retention
  • Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
  • Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

Camping World

BUSINESS DEVELOPMENT MANAGER
06.2020 - 09.2021

Job overview

  • Developed and executed business strategies that contributed to a 30% increase in sales revenue from the previous year
  • Managed CRM systems, analyzed performance metrics, and optimized lead conversion processes
  • Trained and supervised the Business Development team, implementing best practices for appointment setting and client engagement
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.

Education

Roger Williams University
Providence

Some College (No Degree) from Business Administration And Management

Davies Vocational High School
Lincoln, RI

High School Diploma

Skills

  • Project Management
  • Operational Strategy Design
  • Workflow Optimization
  • Team Leadership
  • Performance Coaching
  • KPI Tracking
  • Client Relationship Management
  • Effective Negotiation Skills
  • Data Analytics
  • Market Development and Planning
  • Effective Negotiations

Languages

Spanish
Native or Bilingual

Timeline

BUSINESS DEVELOPMENT MANAGER

Grieco Toyota
02.2023 - 04.2024

SALES MANAGER

Camping World
09.2021 - 02.2023

BUSINESS DEVELOPMENT MANAGER

Camping World
06.2020 - 09.2021

Roger Williams University

Some College (No Degree) from Business Administration And Management

Davies Vocational High School

High School Diploma

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SINDY DE LEON