Glenn Harris
Atlanta,United States
Summary
Highly motivated and results-oriented Restaurant Manager with over 3 years of experience in the hospitality industry. Proven ability to build strong teams, deliver exceptional guest experiences, and drive revenue growth. Passionate about creating a welcoming and authentic atmosphere for guests. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
3
3
years of professional experience
Work History
Restaurant Manager
Miller's Ale House Restaurants
10.2022 - Current
- Led a team of servers and bartenders, ensuring efficient operations and superior customer service
- Optimized restaurant procedures to improve profitability and guest satisfaction
- Cultivated a vibrant and welcoming atmosphere, exceeding guest expectations and fostering a loyal following.
Front Of House Manager
Iron Hill Brewery
06.2021 - 10.2022
- Established a culture of hospitality and teamwork within the front-of-house staff
- Oversaw food and beverage service, ensuring quality and presentation standards were met
- Contributed to increased sales and guest satisfaction ratings
- Managed daily operations during assigned shifts, resolving guest concerns and fostering a positive work environment
- Trained and mentored new staff members, ensuring they provided exceptional customer service
- Crafted high-quality cocktails and beers, exceeding guest expectations and building rapport
- Utilized excellent customer service skills to create a comfortable and enjoyable atmosphere at the bar.
Education
History, Political Science And Government
Santa Clara University
Santa Clara, Ca10.2017
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
Timeline
Restaurant Manager
Miller's Ale House Restaurants
10.2022 - Current
Front Of House Manager
Iron Hill Brewery
06.2021 - 10.2022
History, Political Science And Government
Santa Clara University
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