Sinead Saterdalen
Rochester
Summary
Seeking a role that utilizes my skills and experience as I continue to develop my professional aspirations.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Stylist
Great Clips Rochester
Rochester
01.2023 - 07.2025
- Translated clients' visions into reality, adapting to last-minute changes and unexpected challenges.
- Built strong relationships with clients, colleagues, and vendors through active listening and effective negotiation.
- Managed multiple appointments, maintained immaculate workspaces, and ensured timely service delivery.
- Prioritized tasks, managed tight deadlines, and remained flexible in fast-paced environments.
- Promoted products/services, identified sales opportunities, and implemented strategies to increase revenue.
Security Ambassador
Mayo Clinic
Rochester
01.2021 - 01.2023
- Identified potential threats, implemented preventive measures, and mitigated risks.
- Effectively interacted with diverse groups, resolving conflicts and ensuring safety.
- Monitored surroundings, detected suspicious activity, and reported incidents accurately.
- Worked with cross-functional teams, provided guidance, and ensured cohesive security efforts.
- Responded to dynamic situations, thinking critically and adjusting strategies as needed.
- Built trust with clients/guests, providing assistance and enhancing overall experience.
Meridian Behavioral Health
03.2020 - 01.2021
- Conduct intake assessments
- Develop treatment plans
- Lead therapy sessions
- Coordinate with other healthcare professionals
- Document patient progress
- Provide crisis intervention
- Educate patients and families
- Participate in case management
- Maintain confidentiality
- Oakridge Treatment Facility
Mac's Cafe
01.2010 - 01.2011
- Greeted customers
- Took food and drink orders
- Managed tables and sections
- Operated a point-of-sale system
- Handled cash and credit transactions
- Maintained a clean work environment
- Assisted with opening and closing duties
- Worked as a team with other staff
- Managed takeout orders
- Greek Restaurant
Education
Associates in Progress - Psychology
Rochester Community and Technical College
Rochester 01.2022 - 11.2025
Cosmetology License - hair shaping
Nova Academy of Cosmetology
Skills
- Medical Terminology
- Technical troubleshooting support
- Escalation handling
- Attention to detail
- Technical proficiency
- Customer service
- Phone call management
- Mopping
- HIPAA
- Cosmetology
- Sanitizing surfaces
- Vacuuming
- Communication skills
- Basic math
- statistics
- Client consultation
- Relationship building
- Risk assessment
- Conflict resolution
- Time management
- Organization
- Excellent communication
Timeline
Stylist
Great Clips Rochester
01.2023 - 07.2025
Associates in Progress - Psychology
Rochester Community and Technical College
01.2022 - 11.2025
Security Ambassador
Mayo Clinic
01.2021 - 01.2023
Meridian Behavioral Health
03.2020 - 01.2021
Mac's Cafe
01.2010 - 01.2011
Cosmetology License - hair shaping
Nova Academy of Cosmetology