Sinem Sariaydin
Land O Lakes,FL
Summary
Experienced server with more than 7 years in dynamic dining environments, excelling in customer engagement and team support. Strong background in food and wine pairings that enhance guest satisfaction. Proficient in training new employees to uphold service excellence and increase revenue through personalized guest interactions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Licensed Health Insurance Agent
Healthinsurance.com
Tampa, FL
06.2025 - 07.2025
- Build relationships with clients by explaining benefits in simple, clear terms.
- Ensure compliance with CMS regulations and company policies.
- Maintain accurate client records using CRM software.
- Manage inbound and outbound calls to educate prospects and close sales.
- The ability to multitask and navigate multiple screens while talking on the phone
Server
Cooper’s Hawk Winery & Restaurant
Land O Lakes, FL
11.2023 - 05.2025
- Provided high-quality service in a fine dining environment, ensuring a positive guest experience from arrival to departure.
- Expertly recommended food and wine pairings, increasing guest satisfaction and sales.
- Assisted guests with wine selections, offering detailed descriptions and tasting notes.
- Promoted and successfully sold wine club memberships by explaining benefits and cultivating relationships with guests.
Server
The Livingroom
Wesley Chapel, Florida
02.2023 - 2025
- Provided excellent customer service to ensure repeat business.
- Collaborated with kitchen staff in order to ensure prompt delivery of food items.
- Explained daily specials to customers.
- Assisted with setting up dining room for special events.
- Trained new employees on restaurant procedures and plating techniques.
SERVER
Red Robin Gourmet Burgers and Brews
Wesley Chapel, Florida
03.2019 - 01.2023
- Served guests in a fast-paced environment and managed time for an optimal experience for each guest
- Ensured cleanliness of the dining area throughout the day
- Provided food and drink suggestions based on diner interest to increase up-sell rate
- Performed opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed household errands and other essential duties.
Education
High School Diploma -
Land O Lakes High School
06.2019
Skills
- Punctual
- Positive attitude
- Strong Leadership skills
- Flexibility
- Customer Service
- Multitasking skills
- Bilingual (English/Turkish)
- POS Terminals
- Guest Engagement
- Safe Food Handling
Certification
- Health insurance license
Languages
Turkish
Full Professional
Timeline
Licensed Health Insurance Agent
Healthinsurance.com
06.2025 - 07.2025
Server
Cooper’s Hawk Winery & Restaurant
11.2023 - 05.2025
Server
The Livingroom
02.2023 - 2025
SERVER
Red Robin Gourmet Burgers and Brews
03.2019 - 01.2023
High School Diploma -
Land O Lakes High School