SINKU NATH
Security Professional
Bengaluru,Karnataka
Summary
Dedicated and highly skilled Security Command Center professional with 7 years + of experience in monitoring and managing security systems to ensure the safety and security of personnel, assets, and facilities. Proven track record in handling security incidents, conducting investigations, and coordinating emergency responses. Strong ability to analyze and interpret security data, assess threats, and make timely decisions. Excellent communication and teamwork skills and ability.
Overview
9
9
years of professional experience
2
2
Certifications
5
5
Languages
Work History
SOC Operator
Boeing India Pvt Ltd
Bengaluru, Karnataka
08.2023 - Current
- Oversee the security systems, including monitoring over 500+ CCTV cameras and alarm systems across a 43-acre campus, ensuring a prompt response to any incidents.
- Monitor Perimeter Intrusion Detection Systems (PIDS) and take appropriate action as necessary.
- Control access to restricted areas by verifying identification, conducting searches when required, and granting access as appropriate.
- Manage incoming calls and respond in a timely and professional manner.
- Administer the generic email account, ensuring prompt and appropriate responses to inquiries.
- Respond effectively to emergency situations, including fires, medical emergencies, and security breaches, taking appropriate actions to mitigate risks and coordinating with emergency services as needed.
- Document and report all security incidents, accidents, or violations in accordance with established procedures, preparing accurate and detailed incident reports.
- Monitor media coverage and prepare reports as necessary.
Command Center Operator
Kyndryl India Pvt ltd
Bengaluru, Karnataka
09.2021 - 07.2023
- Monitoring CCTV cameras, to detect and respond to security breaches, safety hazards.
- Respond to incidents or emergencies by assessing the situation, coordinating appropriate response teams, and communicating with relevant stakeholders.
- Ensure proper documentation of incidents, including accurate timelines, actions taken, and outcomes.
- Monitoring & handling the Alarms of APJ regions.
- Handling the Hot line calls & respond accordingly.
- Monitoring the access control of APJ regions.
- Validating the NRE Employees ID badge across the APJ regions.
- Handling the Centralized Email ID& responds accordingly.
- Risk management & Vendor Management.
- Internal Audit support.
- Media Monitoring & prepared report accordingly.
Emergency Response Officer
IBM India Pvt Ltd.
Bengaluru, Karnataka
07.2020 - 12.2020
- Monitoring CCTV cameras, to detect and respond to security breaches, safety hazards.
- Coordinated emergency responses, including fires, medical incidents, evacuations, and security breaches, ensuring the safety of all personnel and assets.
- Monitoring & handling the Alarms.
- Handling the Hot line calls & respond accordingly.
- Monitoring the access control, Grant the access to respective person upon verifying from the tool.
- Verifying and issue the temp badges.
- Validating the Secure areas in every quarterly.
- Printing ID badge of employees & contractors.
- Validating the NRE (Non-Regular Employee) Employees ID badge in quarterly.
- Handling the Centralized Email ID& responds accordingly.
- Vendor & Visitor Management.
SOC Operator
Infinera India Pvt Ltd
Bengaluru, Karnataka
02.2017 - 06.2020
- Monitoring and control access to restricted areas, verifying identification, conducting searches if required, and issuing visitor badges or access cards.
- Conduct regular patrols of the premises, inspect unauthorized activities, or safety hazards and take preventive measures to mitigate risks.
- Respond effectively to emergency situations, including fires, medical emergencies, or security breaches. Take appropriate actions to mitigate risks, secure the area, and coordinate with emergency services if necessary.
- Document & report all security incidents, accidents, or violations according to established procedures. Prepare accurate and detailed incident reports, including relevant information, actions taken, and any follow-up required.
- Validating Employees ID badges.
- Granting & revoking the access as per the request in tool.
- Monitoring & handling CCTV & Intrusion alarms.
- Monitoring & handling the alarms.
- Monitoring the material movement activity, to ensure proper entry to register/files of material movement.
- Handling Security Team & Conduct trainings.
- Coordinating with the Vendors for the manpower’s & Compliance issue.
- Prevention planning in case of Emergency.
- Internal Audit support.
- Programing & Printing Employees ID badges.
Customer Support Executive
Big Basket
Bengaluru , Karnataka
08.2016 - 01.2017
- Interact with customers via various channels (phone, email, chat) to address inquiries, provide information, and resolve issues. Maintain professional empathetic approach while adhering to company guidelines and service level agreements.
- Provide technical assistance to customers facing product or service-related issues. Troubleshoot problems, guide customers through solutions, and escalate complex issues to higher-level support if necessary.
- Collaborate with team members, supervisors, or other departments to ensure smooth operations and customer satisfaction.
Education
Diploma In Security &Intelligence Management -
B A - undefined
Skills
- Analytical skills
- Effective communication
- Teamwork skills
- Access control management
- Security incident reporting
- Intrusion detection analysis
- Physical security measures
- Identity and Access management
- Computer skills
- Problem-solving
Experience In Access Control Applications
- AMAG Symmetry application
- Lenel On Guard
- HCL notes
- IOCC (Intelligent Operation Control Center)
- Milestone application
- GIRS
Certification
Fully trained Firefighting and Emergency handling
Timeline
SOC Operator
Boeing India Pvt Ltd
08.2023 - Current
Command Center Operator
Kyndryl India Pvt ltd
09.2021 - 07.2023
Emergency Response Officer
IBM India Pvt Ltd.
07.2020 - 12.2020
SOC Operator
Infinera India Pvt Ltd
02.2017 - 06.2020
Customer Support Executive
Big Basket
08.2016 - 01.2017
B A - undefined
Diploma In Security &Intelligence Management -
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