Dynamic Store Manager with over 14 years of experience in retail operations. Skilled in team building, visual merchandising, and sales analytics, consistently driving performance improvements and fostering a customer-centric environment.
Overview
15
15
years of professional experience
Work History
Store Manager
Ross Dress for Less
Alexandria
10.2011 - 05.2026
Managed daily store operations and ensured compliance with company policies.
Conducted daily store operations, including opening and closing procedures and cash handling.
Oversaw inventory management and maintained stock levels on the sales floor.
Led team training sessions to improve customer service and sales skills.
Resolved customer complaints promptly to ensure a positive shopping experience.
Conducted regular staff performance evaluations and provided constructive feedback.
Strengthened work flow productivity by hiring, managing and developing top talent.