Sintia Cabrera
Riverhead,NY
Summary
Results-driven customer service expert with 3+ years of experience. Skilled in conflict resolution, team support, and inventory management. Proven track record of improving customer satisfaction and sales growth.
Overview
5
5
years of professional experience
Work History
Barista
Dunkin' Donuts
03.2020 - Current
- Delivered outstanding customer service to 300+ customers daily, ensuring 95% customer satisfaction rate
- Prepared 200+ beverages and food items daily, maintaining quality and efficiency standards
- Collaborated with teammates to achieve a 10% increase in sales and 95% customer satisfaction rate
- Supported store management with administrative tasks, including data entry, analysis, spreadsheet management, and reporting
Education
High school or equivalent -
Riverhead High School
Riverhead, NY06.2024
Associate - Liberal Arts
Suffolk Community College
Riverhead, NY10.2024
Skills
- Customer Service
- Leadership
- POS
- Cash Handling
- Sales expertise
- Relationship builder
- Fluent in Spanish
- Positive and professional
Timeline
Barista
Dunkin' Donuts
03.2020 - Current
Associate - Liberal Arts
Suffolk Community College
High school or equivalent -
Riverhead High School
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