Siovon Richardson
Douglasville,GA
Summary
Perceptive educator with solid record of accomplishment in attaining and surpassing expectation's of my employer. Stay on top of trends in education to maintain modern, efficient systems meeting needs of diverse students. Solid relationship-builder with decisive approach to solving operational problems.
Overview
14
14
years of professional experience
Work History
Curriculum Director
Primrose School Of Smyrna West
Smyrna , GA
05.2022 - Current
- Assisted faculty and staff in duties such as teaching classes, conducting orientation programs and issuing transcripts.
- Determined course schedules and coordinated teaching assignments and room assignments to optimize use of buildings and equipment.
- Optimized student educational strategies with clear advice on course choices, progression and career options.
- Consulted with government regulatory and licensing agencies to verify institutional conformance with applicable standards.
- Conferred with educators to identify current classroom concerns and diversify instructional strategies.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Assistant Director of Admissions
Primrose School of Smyrna West
Smyrna, GA
08.2020 - 05.2022
- I provide administrative assistance to the Director and school staff and students by managing the school's financial and licensing records
- Iam over answering/screening phone calls, preparing correspondence and other written communications with teachers and parents
- I also implement Primrose's hiring policies that encourage employee diversity and identify strategies to find candidates who will fit the company's culture.
- Assisted prospective students with admissions by processing paperwork, arranging and conducting campus tours and conducting follow-up activities.
- Maintained full knowledge of schools open spots for students in order to fully select programs to best fit each potential student's needs and goals.
- Coordinated and participated in campus recruitment events, orientation programs and open houses.
Lead Teacher
Primrose School of Smyrna West
Smyrna, GA
09.2019 - 08.2020
- Create a developmentally appropriate program for our students
- Develop weekly lesson plans, activities and class set-ups
- Assess children’s needs and development
- Work closely with families to encourage mutual cooperation
- Provide guidance to instructional staff to help resolve issues with students when necessary
- Ensure the safety of all children in our program
- Closely follow licensing regulations related to child care
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
Transportation Administrative Assistant
Logisticare
Atlanta, GA
08.2016 - 09.2019
- Screening calls, interact professionally with all levels of staff and maintain the highest level of confidentiality, known for tact and diplomacy in handling sensitive issues
- Correcting the proper level of service for billing for each Transportation provider for accurate billing
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Sales Consultant Supervisor
Comcast
Atlanta, GA
12.2015 - 08.2016
- Developed highly empathetic client relationships and earned reputation for exceeding sales goals
- Achieved high sales percentage with consultative, value-focused customer service approach
- Trained 6 new employees quarterly and maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Maximized customer retention by resolving issues quickly.
- Prevented store losses using awareness, attention to detail and integrity
- Organized weekly sales reports for the sales department to track product success.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
Customer Service Representative
Staples
Atlanta, GA
01.2012 - 11.2015
- Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders
- Listen attentively to callers needs to ensure a positive customer experience
- Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Warehouse Clerk
HMSHost
Atlanta, GA
09.2008 - 12.2011
- Receive incoming shipments and assist in unloading procedures
- Study invoices and bills to ensure appropriate orders
- Check incoming shipments for damages and ensure accuracy of count
- Manage data entry tasks for reporting purposes.Assist supervisors in training new hires.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Checked packages and merchandise for damage and notified vendors.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
Education
High School Diploma -
Grady High school
Skills
- Accounts payable (2 years)
- Accounts payable/receivable (2 years)
- Answer phones (10 years)
- Bookkeeping (5 years)
- Excel (5 years)
- Payroll (2 years)
- Administrative Assistant (5 years)
- Outlook (5 years)
- CPR (4year)
- Child care (4years)
- Filing (5 years)
- Microsoft Excel (5 years)
- Management (5 years)
- Microsoft Office (5 years)
- Teaching (4years)
- Training (6years)
- Problem solving
- Time Management
- Customer Service
- Classroom management
- Childcare
- Word Processing
- Toddler Care
- Curriculum Development
- Warehouse Management
- Analysis skills
- Microsoft Word
- Front desk
- Recruiting
- Human resources
- Leadership
- Computer skills
- Certifications and Licenses
- CPR/First Aid
- Court Appointed Special Advocate (Court Appointed Advocate works with children in foster care and are sworn in by a judge to act on the behave of the children
- Certified Notary Public
- Assessment
- Filing & organization
- Elementary school classroom management
- Early childhood development
- Knowledge of the development of children ages 0-6
- Problem solving
- Analyzing relevant information when solving problems
- Verbal communication
- Speaking clearly, correctly, and concisely
- Recruiting
- Managing the candidate sourcing and selection process
- Development in any professional field
- Excel in listening to customers needs, Articulating product benefits and
- Creating solutions that provide value to the customer
- Familiarity with computers, word processing and spreadsheets
- Comprehensive knowledge of inventory control and warehouse operations
- Able to answer phones, check in drivers and order follow up
- Knowledge of managing shipment paperwork Bookkeeping and payroll
- Accounts payable/receivable Developed new filing and organizational
- Practices, saving the company money Schedule and coordinate meetings
- Positive Reinforcement Strategies
- Differentiated Instruction
- Professional Development Training
- Curriculum Understanding
- Activity Organization
- Course Development
- Standardized Test Results Review
- Annual Evaluations
- Student Engagement
- Training Curriculum Development
- Staff Support
- Educational Strategies
- Teacher Training
- School Policies
- New Hire Processing
- Disciplinary Action
- Different Learning Styles
- Positive Learning Environment
- Team Meetings
- Student Discipline
Additional Information
- Assistant Director Douglasville, GA , Authorized to work in the US for any employer
Timeline
Curriculum Director
Primrose School Of Smyrna West
05.2022 - Current
Assistant Director of Admissions
Primrose School of Smyrna West
08.2020 - 05.2022
Lead Teacher
Primrose School of Smyrna West
09.2019 - 08.2020
Transportation Administrative Assistant
Logisticare
08.2016 - 09.2019
Sales Consultant Supervisor
Comcast
12.2015 - 08.2016
Customer Service Representative
Staples
01.2012 - 11.2015
Warehouse Clerk
HMSHost
09.2008 - 12.2011
High School Diploma -
Grady High school