sipa gabagouri
Memphis,TN
Summary
Experienced with providing high-quality customer support across various channels. Utilizes strong problem-solving skills to address and resolve customer inquiries efficiently. Track record of excellent communication and maintaining positive customer relationships.
Overview
4
4
years of professional experience
Work History
Server
Outback Steakhouse
Memphis, TN
02.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Team Member
Walmart
Memphis, TN
01.2024 - 12.2024
- Cooked food for hotcase
- Baked bread and donuts for store
- Offered customers help when needed
- Sliced deli meat and cheese for customers
waitress
Chill's Bar & Grill
Southaven, MS
08.2023 - 12.2023
- Organized and maintained the inventory area to ensure accuracy in finding items during downtime.
- Cleaned and coordinated the cleaning of both indoor and outdoor dining areas, including wiping tables, placing trash in receptacles, and restocking supplies.
- Kept up with menu changes so that I could provide current and accurate information, answer questions, and assist customers in making the best meal choices based on their preferences.
- Maintained a positive reputation for order efficiency and accuracy, earning numerous referrals from happy customers.
waitress
dave's dark horse tavern
Starkville, MS
08.2022 - 03.2023
- Organized and maintained the inventory area to ensure accuracy in finding items during downtime.
- Cleaned and coordinated the cleaning of both indoor and outdoor dining areas, including wiping tables, placing trash in receptacles, and restocking supplies.
- Calculated charges, issued table checks, and took customer payments.
- Made suggestions for daily specials, wine selections, and desserts in order to steer customers toward more profitable items.
Team Member/Cashier
Barnes & Noble
Starkville, MS
12.2021 - 01.2023
- Assisted customers by answering questions, responding to inquiries, and handling phone requests.
- Kept well-stocked cashier lanes and store shelves to promote strong sales.
- Help customers by guiding them and answering their questions.
- Am in charge of issuing receipts, refunds, change, and tickets.
- Am in charge of taking orders from customers.
- Counted the cash in the register drawer at the start and end of each shift.
- Checked customer prices and processed sales by scanning barcodes.
Education
High School Diploma -
hernando high school
Hernando, MS05.2021
Licensed Esthetician - esthetics
goulds academy
Memphis, TN06.2024
Skills
- Customer service
- Sales
- Restaurant experience
- Communication skills
- Food service
- Multitasking
- Time management
- Computer literacy
Timeline
Server
Outback Steakhouse
02.2025 - Current
Team Member
Walmart
01.2024 - 12.2024
waitress
Chill's Bar & Grill
08.2023 - 12.2023
waitress
dave's dark horse tavern
08.2022 - 03.2023
Team Member/Cashier
Barnes & Noble
12.2021 - 01.2023
High School Diploma -
hernando high school
Licensed Esthetician - esthetics
goulds academy