Siranfonee Cowlay
Residential Aide
New York,NY
Summary
Highly motivated energy with 5+ years as a cleaning professional in various settings. Skilled in maintaining cleanliness and sanitation in both residential and commercial environments. Dedicated to providing excellent customer service and creating a positive and welcoming atmosphere. Diligently pursuing personal growth while working to achieve shared team goals for the organization. Qualities: Effective Time Management, Versatile/ Flexible, Excellent Communication Skills, Professional Customer Service, Detail Oriented.
Reliable Technical Skills: OSHA 30 + SST 10 Certified
Basic Maintenance/Power tools, HVAC/Circuit Training
Food Handlers, Resourceful/ Problem Solving
Overview
11
11
years of professional experience
10
10
years of post-secondary education
Work History
Residential Aide
Black Veterans For Social Justice
Brooklyn, NY
01.2024 - Current
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Managed resident disputes calmly and professionally; facilitated resolutions that respected individual preferences while preserving overall harmony within the community.
- Supported meal preparation efforts by assisting with menu planning, portioning food items appropriately for each resident''s dietary requirements or restrictions while adhering to sanitation guidelines diligently.
- Provided emotional support to residents during times of distress or difficult transition periods, fostering a sense of trust and security within the community.
- Observed for any signs of physical or mental health decline in residents; promptly reported concerns to appropriate personnel for evaluation and intervention if needed.
Energy Associate
Civilian Climate Corps Clean
Brooklyn, NY
09.2023 - Current
- Trained in occupational and health safety standards (OSHA 30 hours)
- Trained in site safety standards (SST 10 hours)
- Demonstrated professional proficiency in communication, critical thinking, teamwork, leadership, and adaptive technology skills at workplace
- Application of principles of low voltage electric, heating ventilation, and air conditioning systems
- Practice and experience in demolition, clean-up, installation, and maintenance of construction sites
Porter
Praxis Housing Initiatives
New York, NY
01.2022 - 12.2022
- Committed to daily routine cleaning tasks including sweeping, mopping, vacuuming, dusting, and sanitizing designated areas such as floors, restrooms, offices, lobbies, and common areas
- Monitored and restocked janitorial supplies such as: cleaning chemicals, paper products, and other necessary materials
- Maintained safe environments by promptly addressing potential hazards such as spills, debris, or slippery surfaces
Senior & Supportive Housing Prep Cook
West Side Federation
Bronx, NY
01.2020 - 03.2022
- Maintained hygienic kitchen workspace
- Food: spoilage prevention, inspection, preparation, and safety
- Received food/supply orders, stocked/replenished inventory
- Maintained safe and organized work areas
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Enhanced kitchen efficiency through maintenance of clean and organized work areas during busy shifts
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation
Residential Aide
Samaritan Daytop Village
New York, NY
08.2016 - 12.2016
- Diligently recorded and reported all client- and residency-related incidents
- Performed floor-to-floor check-in rounds ensuring safety and wellbeing of residents
- Distributed mail, metro cards, toiletries, etc. in timely fashion to all residents
- Directed internal and external calls to appropriate departments
- Supported needs of 60+ residents under long-term care
Computer Lab Tech
Ready Willing And Able
Brooklyn, NY
01.2014 - 11.2015
- Taught computer literacy to clients of varying backgrounds and levels of expertise
- Brainstormed and researched resources that meet client needs around housing, employment, training, and basic needs such as food, clothes, etc.
- Ensured excellent customer service in hearing and understanding client needs and comprehension levels
- Provided one-on-one support to students encountering technical difficulties, fostering positive learning environments.
- Maintained skills necessary to diagnose technical issues, devise effective solutions and advise staff on best practices to avoid future difficulties.
Education
Site Safety Certification 10 hours - Clean Energy
Bloc Power
Brooklyn, NY 08.2023 - 11.2023
Food Handlers Certificate - Food Handlers
NYC Department of Mental Health And Hygiene
New York, NY 01.2021 - 01.2021
Some College (No Degree) -
Bloomsburg University of Pennsylvania
Bloomsburg, PA 11.2013 - 05.2023
Skills
Time Management
undefinedTimeline
Residential Aide
Black Veterans For Social Justice
01.2024 - Current
Energy Associate
Civilian Climate Corps Clean
09.2023 - Current
Site Safety Certification 10 hours - Clean Energy
Bloc Power
08.2023 - 11.2023
Porter
Praxis Housing Initiatives
01.2022 - 12.2022
Food Handlers Certificate - Food Handlers
NYC Department of Mental Health And Hygiene
01.2021 - 01.2021
Senior & Supportive Housing Prep Cook
West Side Federation
01.2020 - 03.2022
Residential Aide
Samaritan Daytop Village
08.2016 - 12.2016
Computer Lab Tech
Ready Willing And Able
01.2014 - 11.2015
Some College (No Degree) -
Bloomsburg University of Pennsylvania
11.2013 - 05.2023
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