Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Languages
Timeline
Generic

Siraun Cunningham

Columbus,OH

Summary

Dynamic professional with a proven track record at Apple, excelling in tenant relations and conflict resolution. Skilled in inventory management and compliance documentation, I effectively transformed customer interactions into positive experiences, enhancing satisfaction and loyalty. My strong organizational abilities and empathetic communication foster thriving community environments.

Overview

9
9
years of professional experience

Work History

Sales Associate

City Gear
Columbus, OH
11.2016 - Current
  • Collaborated with leadership on inventory systems and loss prevention—paralleling property inventory and vendor management.
  • Handled customer issues tactfully, ensuring satisfaction and repeat engagement.
  • Supported store cleanliness, visual standards, and team coordination.

Peak Teacher

Columbus City Schools
Columbus, OH
08.2024 - 06.2025
  • Oversaw classroom environments, ensuring safety, behavior management, and daily reporting—skills applicable to tenant oversight and property standards.
  • Liaised with parents and staff to communicate incidents and follow up on resolutions.
  • Maintained detailed logs, documenting daily activity and behavioral updates.

Basketball Coach

Brentnell Community Center
Columbus, OH
06.2021 - 06.2023
  • Mentored youth, promoting discipline and teamwork—skills essential for managing tenant communities.
  • Organized team schedules and communicated updates to parents and staff.

Crane Operator

Pacsun Warehouse
Columbus, OH
10.2022 - 05.2023
  • Managed logistics and box routing within a warehouse setting, reinforcing skills in organization, safety, and maintenance coordination.
  • Supported team in facility management responsibilities and adherence to delivery timelines.

Customer Support Representative

Apple
Columbus, OH
10.2016 - 08.2018
  • Provided support for technical issues and policy questions, modeling high-level tenant service and professionalism.
  • Onboarded new team members and maintained service logs for team review and reporting.
  • Excelled in handling escalations and turning negative situations into positive outcomes.

Sales Representative

Au Bon Pain
Columbus, OH
11.2016 - 12.2017
  • Led training sessions focused on upselling and presentation.
  • Boosted sales and maintained display cleanliness and customer-ready conditions—mirroring property presentation standards.

Education

Finance 1101 -

Columbus State Community College
08.2025

High School Diploma -

Beechcroft High School
Columbus, OH
01.2014

Skills

  • Tenant Relations & Communication
  • Customer service
  • Inventory management
  • Maintenance Coordination
  • Documentation & Compliance
  • Inventory & Vendor Management
  • Conflict Resolution & Empathy
  • Time Management & Scheduling
  • Microsoft Office
  • Teams
  • CRM Tools

References

  • DeVora Mayo, The Ohio State University, devora.mayo@osumc.edu, (614) 366-2813
  • Deonte Coleman, Macy’s Distribution Center, deon22cole@gmail.com, (614) 504-9052

Volunteer Experience

Basketball Coach, Brentnell Community Center, Columbus, OH, 06/01/21, 06/30/23, Mentored youth, promoting discipline and teamwork—skills essential for managing tenant communities., Organized team schedules and communicated updates to parents and staff.

Languages

English
Professional

Timeline

Peak Teacher

Columbus City Schools
08.2024 - 06.2025

Crane Operator

Pacsun Warehouse
10.2022 - 05.2023

Basketball Coach

Brentnell Community Center
06.2021 - 06.2023

Sales Associate

City Gear
11.2016 - Current

Sales Representative

Au Bon Pain
11.2016 - 12.2017

Customer Support Representative

Apple
10.2016 - 08.2018

Finance 1101 -

Columbus State Community College

High School Diploma -

Beechcroft High School

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