Verenize Rodrigues

• Oversaw daily operations of residential properties, ensuring smooth functioning and tenant satisfaction.
• Coordinated property maintenance, repairs, and inspections while managing vendor relationships and service contracts.
• Advertised and showed rental units, screened tenants, and handled lease agreements and renewals.
• Collected rent, managed delinquencies, and enforced lease terms in compliance with local regulations.
• Prepared and managed annual budgets, monitored expenses, and provided monthly financial reports to owners.
• Ensured compliance with federal, state, and local laws including fair housing and safety regulations.
• Handled tenant concerns and conflict resolution in a timely and professional manner.
• Scheduled and supervised move-ins, move-outs, and unit turnovers.
• Monitored property performance, vacancy rates, and market trends to maximize occupancy and profitability.

Utilized property management software (e.g., Yardi, AppFolio) for accounting, reporting, and tenant communication.

• Supported the Property Manager in overseeing daily operations of residential properties.
• Acted as the primary point of contact for tenants, addressing maintenance requests, lease inquiries, and complaints.
• Assisted in lease administration including drafting lease agreements, processing renewals, and managing move-in/move-out documentation.
• Collected rent, processed invoices, and supported financial reporting and budgeting.
• Conducted property tours for prospective tenants to help maintain high occupancy rates.
• Coordinated with vendors and maintenance staff to ensure timely and effective property repairs and services.
• Maintained organized records of tenant communications, lease files, and property inspections.
• Gained proficiency in property management software including AppFolio and Yardi.
• Entrusted with increased responsibilities such as supervising staff and handling escalated tenant issues.
• Promotion: Advanced to the role of Property Manager due to demonstrated leadership, reliability, and ability to manage operations independently.