Sirena Gonzalez
Lucerne Valley,California
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Helpful CNA committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
3 G Motorsports
Lucerne Valley, CA
08.2022 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Processed payments and updated accounts to reflect balance changes.
Education
CNA (certified Nurse Assistant) - Health And Wellness
US Colleges
Victorville, CA07-2023
High School Diploma -
Lucerne Valley High School
Lucerne Valley, CA05-2023
Skills
- Administrative Support
- Data Entry
- Scheduling
- File Management
- Multi-Line Telephone Skills
- Verbal and Written Communication
- Scheduling Appointments
- Service-Oriented Mindset
Certification
i am certified to be a nurse assistant and have experience with adult care .
References
References available upon request.
Timeline
Receptionist
3 G Motorsports
08.2022 - Current
CNA (certified Nurse Assistant) - Health And Wellness
US Colleges
High School Diploma -
Lucerne Valley High School
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