Sirenity Poole
Boone,North Carolina
Summary
Well-qualified Brand Representative familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Brand Representative
Altar'd State
06.2022 - Current
- Greeted customers warmly and pleasantly answered inquiries.
- Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.
- Worked with team to achieve sales goals for products.
- Provided exceptional customer service to drive satisfaction.
- Established strong relationships with store management, ensuring ongoing support for the brand''s presence.
Restaurant Waiter
Rosati's Authentic Chicago Pizza
06.2020 - 08.2021
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Used cash registers and credit card machines to cash out customers.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
Education
Bachelor of Science -
Appalachian State University
Boone, NC05.2025
High School Diploma -
Research Triangle High School
Durham, NC06.2021
Skills
- Sales Documentation
- Staff Training
- Brand Awareness
- Relationship builder
Accomplishments
Have maintained a spot on the Dean's List due to academic performance.
Additional Information
I have much experience babysitting and volunteering at the daycare at my church. Two of the kids I used to babysit have disabilities such as cerebral palsy, autism, and speech impediments, so I am equipped to deal with that. I was also able to watch an OT session and interview an OT, thus solidifying my passion for this career.
Timeline
Brand Representative
Altar'd State
06.2022 - Current
Restaurant Waiter
Rosati's Authentic Chicago Pizza
06.2020 - 08.2021
Bachelor of Science -
Appalachian State University
High School Diploma -
Research Triangle High School
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