Summary
Overview
Work History
Education
Skills
Activities
Volunteering
Timeline
Generic

Sir Wesley Townsend

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Courier

Amazon
2023 - Current
  • Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.

Manager

Walmart Super Center
08.2021 - 12.2022
  • Creating a friendly environment for our customer base through communication, integrity, and managing staff
  • Employed extensive product knowledge to provide recommendations that meet the unique needs of each customer
  • Maintained inventory control and the stocking of items.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.

Team Member

Frankie's Fun Park of Charlotte
08.2019 - 08.2020
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.

Education

Associate of Arts -

Rowan-Cabarrus Community College
Salisbury, NC
05.2026

High School Diploma -

North Mecklenburg High School
Huntersville, NC
06.2021

Skills

  • Attention to Detail
  • Working Independently
  • Strategic Planning
  • Policy Implementation
  • Customer Service
  • Complaint Resolution
  • Paperwork Processing
  • Report Generation
  • Equipment Operation

Activities

  • Community Outreach
  • Environmental Conservation
  • Volunteering
  • Traveling
  • Mentoring


Volunteering

2024 Queen City Juneteenth

  • Volunteered for the Queen City Juneteenth parade event by supporting in directing traffic and ensuring a safe parade route.


Wings of Eagles Ranch

  • Volunteered for the Blue Ribbon Horse show to support as participants and their families showed off their riding skills during the fundraiser.

Timeline

Manager

Walmart Super Center
08.2021 - 12.2022

Team Member

Frankie's Fun Park of Charlotte
08.2019 - 08.2020

Courier

Amazon
2023 - Current

Associate of Arts -

Rowan-Cabarrus Community College

High School Diploma -

North Mecklenburg High School

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Sir Wesley Townsend