Sissie Eckstein-Ashcraft
Athens,AL
Summary
Adaptable professional with deep experience in client relations, sales support, and problem solving. Known for strong relationship building, attention to detail, and teamwork across sales, service, and operations. Ready to support customer retention, account growth, and business results.
Overview
28
28
years of professional experience
Work History
Account Executive
Hisco
Buford, Georgia
02.2018 - Current
- Developed client relationships through calls, meetings, and solution presentations.
- Maintained CRM records for opportunities.
- Identified new opportunities within existing accounts through cross-selling activities.
- Developed relationships with key decision makers in target accounts.
- Nurtured customer relationships with positive, knowledgeable support for sales and service needs.
- Provided product support to field sales personnel.
Buyer Manager, Sales
Electrowise, Hsv
Madison, AL
10.2012 - 02.2018
- Negotiated pricing and terms with suppliers for employer product assortment.
- Monitored inventory levels and adjusted purchase orders to support sales demand.
- Coordinated with sales staff to align buying decisions with customer needs.
- Built vendor relationships and resolved supply issues affecting employer inventory flow.
- Tracked order status and communicated updates to internal teams and suppliers.
- Maintained accurate records of all purchase orders, invoices and other documents related to procurement activities.
- Provided guidance on product specifications to vendors based on customer requirements.
- Analyzed market trends, pricing strategies and competitor activities to identify areas of improvement in the supply chain process.
- Generated reports on supplier performance metrics such as lead time accuracy, order fulfillment rate.
Buyer Manager, Sales
STI Electronics
Madison, AL
10.1998 - 10.2012
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Designed promotional materials, collaborated with vendors, and created the first STI company catalog.
- Planned events such as product launches, trade shows and conferences.
- Implemented strategies to improve customer service initiatives.
- Provided customer service support to clients.
Education
High School Diploma -
Ardmore High School
Ardmore05-1993
General Studies
Calhoun Community College
Tanner, ALSkills
- CRM management
- Web UI
- Account development
- Customer relationship management
- Relationship building
- Problem solving
- Attention to detail
- Teamwork and collaboration
- Troubleshooting
Timeline
Account Executive
Hisco
02.2018 - Current
Buyer Manager, Sales
Electrowise, Hsv
10.2012 - 02.2018
Buyer Manager, Sales
STI Electronics
10.1998 - 10.2012
High School Diploma -
Ardmore High School
General Studies
Calhoun Community College