Siwoo Lee
Martinsburg,WV
Summary
Dynamic Service Manager at O Bread Bakery with a proven track record in customer service management and team leadership. Skilled in multitasking and organization, I effectively enhanced customer interactions and streamlined kitchen operations, fostering a positive environment that drove sales and improved team performance. Committed to employee training and development for continuous growth. Also, I helped our bakery grow by recommending new bakery products to the owner.
Overview
2025
2025
years of professional experience
Work History
Service Manager
O Bread Bakery
Centreville, VA
2023 - 05.2024
As a manager, I learned how to communicate with people by interacting with customers, And this helps me how to be a socialite with people. I also managed our bakery products, and managing the entire kitchen and exterior of the bakery.
Education
Bachelor’s Degree - Public Administration
Sangji University
South Korea, Wonju- Si02.2023
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Customer service
- Critical thinking
- Employee training and development
- Customer service management
- Goal oriented
Languages
Korean
Native or Bilingual
English
Professional Working
Timeline
Service Manager
O Bread Bakery
2023 - 05.2024
Bachelor’s Degree - Public Administration
Sangji University