Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sixto Omar Cedeno

Plainfield,NJ

Summary

Resourceful Shift Manager known for high productivity and efficient task completion. Skilled in team leadership, operational management, and conflict resolution. Excel in communication, adaptability, and problem-solving to enhance team performance and achieve company goals. Skilled Shift Manager with strong experience in overseeing operations, leading teams, and ensuring customer satisfaction. Proven abilities in staff training, scheduling, and inventory management. Demonstrated success in enhancing productivity and streamlining processes for efficiency. Committed to maintaining high quality standards and implementing company policies effectively.

Overview

2
2
years of professional experience

Work History

Shift Manager

McDonald's
Plainfield, NJ
01.2022 - 07.2024
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Resolved conflicts between employees or customers in a professional manner.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Ensured compliance with food safety regulations and quality standards.

Education

High School Diploma -

North Plainfield High School
North Plainfield, NJ
07-2023

Skills

  • Supply Ordering
  • Quality Assurance
  • Team Development
  • Equipment Troubleshooting
  • Staff Development
  • Inventory Control

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Shift Manager

McDonald's
01.2022 - 07.2024

High School Diploma -

North Plainfield High School
Sixto Omar Cedeno