Siyang Qu
Miami,FL
Summary
Dynamic salon owner and nail technician with a proven track record at Venetian Nail Spa, specializing in business growth and retention, and exceptional customer service. Expert in staff management and planning, I've successfully negotiated with suppliers and attracted a diverse clientele with unique nail art designs. Demonstrated hard skill in financial reporting and a soft skill in fostering strong client relationships.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Salon Owner
Venetian Nail Spa
01.2018 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Cultivated positive relationships with suppliers, negotiating favorable terms for product purchasing and delivery schedules.
- Managed daily operations for salon success, including staff scheduling, inventory management, and financial reporting.
Nail Technician
Serenity Nails Spa
10.2014 - 12.2017
- Established strong client relationships through exceptional customer service and communication skills.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
Broker Assistant
Private LLC
01.2014 - 06.2014
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Education
GED -
Nova High School
Davie, FL 05.2001 -
Skills
Human resources administration
Business growth and retention
Staff management
Appointment scheduling
Employee training
Planning and execution
Timeline
Salon Owner
Venetian Nail Spa
01.2018 - Current
Nail Technician
Serenity Nails Spa
10.2014 - 12.2017
Broker Assistant
Private LLC
01.2014 - 06.2014
GED -
Nova High School
05.2001 -
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