Summary
Overview
Work History
Education
Skills
Languages
Timeline
OperationsManager

Siyu Wang

Los Angeles,CA

Summary

Business Analyst with experience in Excel-driven KPI reporting, logistics node tracking, and customs brokerage support. Skilled in building automated dashboards, performing variance and root-cause analysis, and monitoring SLA and operational performance across end-to-end supply chain workflows.

Overview

2
2
years of professional experience

Work History

Operations Manager

ALLIED CHB INC
10.2025 - Current
  • Built, maintained, and automated Excel-based KPI dashboards using PivotTables, Power Query/Power Pivot, XLOOKUP/INDEX-MATCH, and advanced formulas to track on-time performance, dwell time, cycle time, SLA attainment, and exceptions.
  • Performed variance, trend, and root-cause analysis to identify late milestones, anomalies, and data integrity issues; recommended corrective actions.
  • Managed end-to-end logistics node tracking across origin, linehaul, gateway, customs clearance, release, and final delivery; monitored cut-offs and recovery plans.
  • Reconciled shipment records with ISC and related charges, resolving discrepancies and ensuring timely approval and payment.
  • Coordinated with customs brokerage teams to track CBP entry status, release timelines, and compliance documentation; escalated SLA-impacting exceptions.
  • Translated operational requirements into data solutions by collaborating with internal developers and external partners; standardized SOPs for data intake, exception handling, and KPI reporting.

Business Analyst

LOGIS EQUIPAR INC
02.2025 - 10.2025
  • Introduction and establishment of a data collection system with the airlines to obtain significant operational data accurately and efficiently.
  • With growing business, methodically improve the shipping related data collection system, Amazon warehousing and one-piece delivery.
  • Configuration to meet differing business segments' data analysis demands (aviation, shipping, Amazon warehouse, etc.) to establish operational transparency.
  • Ongoing analyzing and dealing with complex sets of data of flights and shipment to ensure integrity and consistency in data.
  • Identify operation inefficiencies and provide optimization recommendations with data analysis to maximize overall operation efficiency.

Business Analyst

King Speed INC
09.2024 - 02.2025
  • Establishing and maintaining data collection processes with our airline partners to gather essential operational data accurately.
  • Monitoring and documenting daily operational progress using advanced data visualization tools to update tracking systems and create comprehensive reports
  • Regularly analyzing and managing detailed data sets related to daily flight and cargo information, ensuring high data integrity.
  • Conducting thorough data analyses to identify inefficiencies and recommending strategic improvements to optimize operational processes.
  • Handling data projects and providing analytic support to various teams to enhance data-driven decision-making across the organization.

Business Analyst

USTOSHOP.COM, Inc
05.2024 - 09.2024
  • Led data analysis across end-to-end logistics operations, including warehouse processing, T86 customs clearance, and long-haul trucking (LAX–DFW).
  • Analyzed clearance timelines and exception patterns to streamline T86 workflows, significantly reducing average clearance time.
  • Built operational tracking systems to monitor shipment status, carrier performance, and delivery timeliness across multiple logistics nodes.
  • Conducted cost and service-level analysis to support warehouse and trucking partner selection, contract negotiation, and pricing decisions.

Education

Master of Science - Business Analysis

Trine University
Phoenix, AZ
05-2025

Bachelor of Arts - Visual Studies

Ringling College of Art And Design
Sarasota, FL
05-2023

Skills

  • KPI design
  • SLA monitoring
  • cycle time & dwell time analysis
  • exception analysis
  • Logistics analytics
  • customs clearance processes
  • bonded warehouse operations
  • data visualization
  • data analysis

Languages

English
Professional Working
Chinese (Mandarin)
Native or Bilingual

Timeline

Operations Manager

ALLIED CHB INC
10.2025 - Current

Business Analyst

LOGIS EQUIPAR INC
02.2025 - 10.2025

Business Analyst

King Speed INC
09.2024 - 02.2025

Business Analyst

USTOSHOP.COM, Inc
05.2024 - 09.2024

Master of Science - Business Analysis

Trine University

Bachelor of Arts - Visual Studies

Ringling College of Art And Design
Siyu Wang