Siyuqi He
Union
Summary
- Adept at managing sensitive data and enhancing customer satisfaction, I leveraged my patience and data entry skills at ICBC Bank to secure client information and resolve concerns efficiently.
- My experience as a Cinema Ticket Agent at HuaXia Company further honed my customer service and basic computer skills, contributing to seamless online transactions and coordination.Friendly and customer-focused with excellent communication and problem-solving abilities. Understands importance of accurate ticketing, customer service protocols, and reservation systems. Committed to ensuring seamless travel experiences for passengers while maintaining operational efficiency.
Overview
3
3
years of professional experience
Work History
Cinema Ticket Agent
HuaXia Company
06.2022 - Current
- Every summer vacation as a conductor
- Mainly responsible for online ticket purchase, app guidance service
- Normal schedule, overall coordination
Credit Department Assistant
ICBC Bank
06.2023 - 09.2023
- Strictly comply with the company's policy on handling sensitive information to ensure the confidentiality of data.
- Provided exceptional customer service by addressing concerns promptly and professionally, leading to increased satisfaction levels.
Education
Bachelor of Arts - Economics
Wenzhou Kean University
Wenzhou 06-2026
Skills
- Patience and tolerance
- Accurate data entry
- Customer Service-oriented
- Data entry
- Data management
- Basic computer skills
- Check-in procedures
- Booking issues
Languages
Spanish
Professional Working
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Interests
- Photography
- Reading
- Fashion and Style
- Animal Care
- Volunteer Travel
- Piano
Timeline
Credit Department Assistant
ICBC Bank
06.2023 - 09.2023
Cinema Ticket Agent
HuaXia Company
06.2022 - Current
Bachelor of Arts - Economics
Wenzhou Kean University
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