Summary
Overview
Work History
Skills
Timeline
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Skai Stelzer

Kalamazoo,MI

Summary

Experienced and reliable worker with a proven track record of providing exceptional service in fast-paced dining environments. Open and flexible schedule. Motivated service worker with knowledge of spirits and coffee. Possess a keen attention to detail and a creative perspective. Skilled in anticipating customer needs. Maintains focus and positive attitude in stressful situations and high volume environments.

Overview

2
2
years of professional experience

Work History

Barista

Fourth Coast Cafe and Bakery
03.2025 - Current
  • Listened carefully to customer requests and created personalized, delicious beverages.
  • Memorized full menu and created consistent beverages with specific recipes
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers and memorized the names of all regulars and information about their life

Barback/Prep Cook

Martini's Kzoo
08.2024 - 02.2025
  • Made, rolled, and stretched pizza dough for morning prep
  • Assisted with Bar Prep and Kitchen Food Prep
  • Cleaned and organized glassware during rushes.
  • Assisted with making drinks and pouring beer.
  • Delivered food to customers at bar and tables.

E-Commerce Artist/ Retail Salesperson

K-Zoo In The Mitten
03.2024 - 08.2024
  • Utilized graphic design skills and Photoshop skills to create custom designs for the business and customers
  • Provided exceptional customer service by assisting shoppers with product selection, offering styling advice, and processing transactions to ensure a positive shopping experience

Barista

Biggby Coffee
08.2023 - 11.2023
  • Skilled in operating and maintaining coffee brewing equipment, including espresso machines and grinders
  • Efficient in multitasking during peak hours, handling a high volume of orders while maintaining attention to detail and accuracy
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Skills

  • Espresso machine operation
  • Latte art
  • Photoshop
  • Customer satisfaction
  • Point-of-sale system
  • Dough making

Timeline

Barista

Fourth Coast Cafe and Bakery
03.2025 - Current

Barback/Prep Cook

Martini's Kzoo
08.2024 - 02.2025

E-Commerce Artist/ Retail Salesperson

K-Zoo In The Mitten
03.2024 - 08.2024

Barista

Biggby Coffee
08.2023 - 11.2023
Skai Stelzer