Experienced sales and customer service professional with a strong background in team leadership and client relationship management. Proficient in utilizing technology to enhance efficiency and communication. Skilled in multitasking and content development, ensuring smooth workflows and quality results.
Overview
22
22
years of professional experience
Work History
Log Editor
Salem Media
- Current
Manage layout of Radio Commercial spots on what are referred to as logs using software called Wide Orbit. Provides a comprehensive view and full control over the day’s scheduled content along with reconciling billing decisions for clients’ advertising.
Reconcile spots that had discrepancies for client’s contract. Make decision on billing for the client advertiser.
Track scheduled all follow clients log perimeter for Each Log. Communicate/ Collaborating and adapting Radio Station advertiser needs need. Example I would have usually 3 markets each have multiple stations that would require managing of advertised spots.
Sales Manager
Market Source / Target Tech
11.2014 - 03.2019
Employed as the lead sales Manager for indirect mobile sales at my store. I was also what is referred to as the area captain, which means I help lead and deal with issues our team my need in the field as well as interview and help make hiring decisions for four stores in my area of the district.
In my store I am responsible for keeping my team focused with a weekly plan for our sales goals. I track and keep everyone accountable along with managing inventory.
I am partnered with our client, which is Target, in helping them with their customers in their electronics department while also running the mobile and digital sales business.
Floor Lead/ Front End Customer Service
Orchard Supply Hardware
07.2012 - 03.2016
Worked for Orchard Supply Hardware for 3 years either as a Cashier helping customers accurately ring up their items or a Floor Lead ensuring the flow and smooth operation of the front end of my store.
I provided service answers for customers, managed break schedules, and associated Cashier's with their needs.
Due to my willingness to help and experience I am known as the go-to-date guy when someone does not show up or a need arises. I can handle and do many jobs needed in the store.
Manpower
Rock Springs, WY
09.2010 - 01.2011
Temp work working in the oil field industry with various shops.
National Sales Rep- Direct TV
American Satellite
Colorado Springs, CO
04.2010 - 10.2010
Responsible for traveling from state to state for Direct TV’s changing market.
Responsible to help customer understand policies, bills programming, and equipment.
I was responsible for maintaining the latest information, taking conference calls, and directing other reps, training Reps.
Responsible for maintaining professional look and voice mail
IES
Pocatello, ID
04.2010 - 09.2010
I also worked in a factory called Heinz Frozen food processing frozen foods
Gem State
Pocatello, ID
08.2009 - 11.2009
Did factory work for a company called Basic American Foods processing potatoes
Price Product
Chubbuck, ID
03.2009 - 08.2009
Managed, shipped, packaged, put displays, product together for various children retail items
Checker/Cashier, dairy/deli clerk
Vons’s Food and Drug
Agoura Hills, CA
06.2005 - 12.2007
Checker/Cashier, dairy/deli clerk for the inventory and stocking of dairy deli department
Assisted with customer service needs and questions with company trained professionalism
Trained to use computer and order guns to keep department stocked
Used pallet Jack to keep products organized and remove products from supply truck
Smith's Food and Drug
Chubbuck, ID
09.2003 - 08.2005
Responsibilities included Head bagger, maintained floors, provided scheduling and help close store in the evenings.
Simi Valley Therapies West
Simi Valley, CA
09.2011
Responsible for Starting treatment (except Medicare & Pt being evaluated)
Modalities
Treatment exercise
Taking Soap notes (subject & objective only)
Cleaning, laundry, maintaining pool
Education
Physical Therapy -
Conejo Valley Adult School
Thousand Oaks, CA
07.2011
General education -
Snow College
Ephraim, UT
12.2008
Moorpark College
Moorpark, CA
12.2006
Westlake High School
Westlake
05.2005
Skills
Experienced customer service
Great communicator
Self-motivated
Well adjusted
Well organized
Good sense of ethics
Responsible
Team player
Hard working
Enthusiastic
Can multitask
People pleaser
Great with PCs & general IT
References
Kelly Michales, General Manager of Denver market, 303-408-9522
Joe Peppe, District Manager Target Tech, (805) 402-4221
Christian Sequeira, District Manager Target Tech, (818) 399-6661
Teacher, Director of Local Ministry, Talk Radio Host at He Must Increase Ministry, Salem Media Group, David Spoon MediaTeacher, Director of Local Ministry, Talk Radio Host at He Must Increase Ministry, Salem Media Group, David Spoon Media