Skye Jenkins

As an Admin Asst. II, I assist coworkers and staff members on assigned daily tasks. Those include the following:

• Keep track and log all incoming packages for other departments within the unit.
• Pick up and deliver mail within the unit's facility.
• Handle incoming and outgoing mail from inmates and their family through an online computer system.
• Sort out all incoming and outgoing hand-written mail, business, legal/special mail and truck mail.
• Log and deliver important documents.
• Answer phone calls transferring customers/employees to the appropriate department personnel.
• Scan all mail using a security machine thus ensuring safety is met for all staff and inmates.
• Assist in tasks like filing, data entry and record keeping.
• Help train new employees.

As a walmart customer service representative I did as follows:

• Upon opening shifts, I counted money for tills, sorted cash and dispensed to appropriate location. Upon closing shift, I would count my till and handle report receipts at the end of my shift.
• I delivered cash to cashiers throughout the shift and assisted cashiers when they needed help on the register or had any questions regarding the work.
• I checked out customers in a timely manner when work at my station was slow.
• I trained many new employees on the register as well as the CSR desk.
• At the service desk, I assisted customers with their money transactions including western union, moneygrams, check cashing and returns.
• Assisted team leads with breaks and closing out shifts.
• Sorted out returns to their appropriate location and answered incoming and outgoing phone calls.
• Helped team leads manage employee schedules.

As an apparel associate I did as follows:

• Managed clothing inventory, delivered inventory reports to team leads/managers.
• Worked on the store floor resetting merchandise and building product displays.
• Organized and kept the store's apparel section nice, ensuring customers satisfaction was met.
• Assisted coworkers with price adjustments,labels and overall store layouts.
• Put up clothing returns and occasionally worked the phone switchboard.

As a customer service representative I was assigned daily tasks shown as follows:

• Handle money transactions like check cashing, western union, moneygram, lottery ticket purchases/cash outs.
• Make/close out money tills for the registers.
• Prepared store safe so deposits could be made to bank.
• At closing night shifts, I would count all tills, input reports into the computer ensuring nothing was unaccounted for and evening tasks could be finished in a timely manner. Helped with closing store duties like sweeping, gathering grocery baskets from outside when it was needed.
• Stocked/counted inventory and help unload delivery trucks.

As a cashier I checked out customers in a timely manner ensuring customer satisfaction was met and trained new cashiers. While there were no customers, I stocked the isles by the registers and sorted out returns.