Skye Sefton
Durham,NC
Summary
Passionate about supporting others by using psychology knowledge, empathy, team work, and active listening. Has hands-on knowledge of supporting individuals with IDDs, crisis intervention, saftey training, etc. Frequent collaboration between the individual, family, and health care managers in order to achieve the best support for the participant.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Direct Support Professional
Triangle Disability and Autism Services
Durham, NC
10.2025 - Current
- Supporting individuals with physical and/or intellectual and developmental disabilities in daily living
- Providing hands-on assistance in personal care needs and/or goals
- Providing emotional support to individuals in moments of crisis or emotional unrest in various settings
- Building rapport with the supported individual to create a safe space for vulnerability and enhance teamwork
- Collaboration with the supported individual, their family, and care managers to create a specialized plan to ensure comfortable growth
- Creating personalized charts to encourage autonomy and decision making when achieving goals
- Attended healthcare appointments to observe and support the individual during healthcare appointments and prepared to share my observations of the supported individual
- Daily documentation on the progress of goals and emotional state throughout the day
Crisis Counselor
Crisis Text Line
Durham, NC
12.2024 - 03.2025
- Applied skills such as empathy, active listening, and patience to provide emotional support for individuals in active crisis through text-based communication
- Prioritized harm reduction strategies during active crisis
- Built rapport with anonymous individuals in order to create a safe space to be vulnerable and share their thoughts freely
- Managed time effectively to assist multiple individuals simultaneously, prioritizing urgent needs of those in crisis
- Collaborated with shift leads and team members to enhance support strategies for individuals in need
- Provided relevant resources based on the individual's needs
- Created personalized safety plans aligned with individuals' hobbies and routines to improve success rates
Volunteer
Women's Center of Raleigh
Raleigh, NC
08.2020 - 05.2021
- Collaborated with leaders at Women's Center of Raleigh to create prioritized donation lists, enhancing collection efforts.
- Directed club activities supporting Women's Center of Raleigh, ensuring essential resources reached women in need.
- Drove donations to drop off at the Women's Center in a timely manner after each organized donation drop
- Designed engaging posters using graphic design skills to effectively promote our cause and increase awareness.
Education
Bachelor of Science - Psychology
University of North Carolina At Charlotte
Charlotte, NC05-2025
High School Diploma -
Wake Forest High School
Wake Forest, NC06-2021
Skills
- Crisis management
- Crisis intervention
- Safety planning
- Personal care support
- Resource coordination
- Documentation management
- Emotional support
Certification
- CPR
- Safety Training
Timeline
Direct Support Professional
Triangle Disability and Autism Services
10.2025 - Current
Crisis Counselor
Crisis Text Line
12.2024 - 03.2025
Volunteer
Women's Center of Raleigh
08.2020 - 05.2021
Bachelor of Science - Psychology
University of North Carolina At Charlotte
High School Diploma -
Wake Forest High School