Summary
Overview
Work History
Education
Skills
Timeline
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Skye Smalley

Lady Lake,FL

Summary

Dependable team-player successful in providing fast, high-quality customer service to guests in all settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, peers and management.

Overview

3
3
years of professional experience

Work History

Server

The Flying Biscuit Cafe
01.2023 - 04.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Barista

Starbucks
09.2021 - 01.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Operated espresso machines and commercial coffee brewers to craft beverages.

Education

Esthetician License - Paramedical Esthetician

Cortiva Institute - Florida
Pinellas Park, FL
10.2024

Skills

Strong Work Ethic

Exceptional customer service

Cash Handling

Guest Engagement

High-volume dining

Timeline

Server

The Flying Biscuit Cafe
01.2023 - 04.2024

Barista

Starbucks
09.2021 - 01.2023

Esthetician License - Paramedical Esthetician

Cortiva Institute - Florida

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Skye Smalley