Skye Stone
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations. Friendly and polished Front Desk Clerk brings proven experience in all types of environments. Expertly provides tailored solutions to different types of customers. Versed in coordinating reservations, social skills and promoting customer satisfaction.
Overview
5
5
years of professional experience
Work History
Front Desk Clerk
Chickasaw Nation Department Of Commerce
03.2019 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Greeted guests at front desk and engaged in pleasant converstations while assisting them with their transactions.
- Cross-trained with different departments within the facility.
- Maintained clean and organized front desk areas to uphold polished company image.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information for our parties and events.
- Introduced customers to different amenities with pleasant and helpful demeanor.
Education
GED -
Stonewall High School
Stonewall, OK05.2019
Skills
- Guest Relations: Interactions with customers on a daily basis
- Administrative Skills: Learning more about how my job works and also learning the management side of the job
- Payment Processing: Working the register and POS system for Brunswick and Intercard Systems
- Hospitality Services: Cross-training with server position to help with customer orders in Bowling area
- Customer Service: Providing the best possible customer service to all types of customers on a daily basis
- Problem-Solving Skills: Using acquired management skills to help with problem-solving in various areas of facility
- Time Management: Tasks assigned are completed in a timely manner and attendance is managed notably
- Cash Handling: Exceptionally skilled in cash handling due to cross-training for Cash Office department, which includes several different tasks
- Cross-Training: Have been cross-training in several departments to learn how each one operates Can run most of the facility with little to no conflict and can handle most stress with little to no conflict
Timeline
Front Desk Clerk
Chickasaw Nation Department Of Commerce
03.2019 - Current
GED -
Stonewall High School
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