Skyela Richards
Legal Assistant
The Colony,Texas
Summary
Driven Legal Assistant with 2 years of experience in multiple fields of law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in the work environment as well as in personal growth.
Known for strengths in project design, planning, and management to exceed customer expectations. Highly passionate about art, learning and maintaining strong interpersonal connections. Willingness to take on added responsibilities to meet team goals and improve customer experience.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Legal Administrative Assistant/RIMS Specialist
Lewis Brisbois Bisgaard And Smith
Dallas, Texas
08.2023 - Current
- Completed electronic filings and managed firm administrative matters.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Reduced attorney workload through proficient document management, handling correspondence, and performing clerical tasks.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Managed general clerical needs such as scanning sheets and faxing documents.
- Assisted in trial preparation, compiling critical documents for successful legal proceedings.
- Supported multiple attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
- Managed check requests, open and closed matter memos, conflict checks and many other secretarial responsibilities.
- Generated pleadings and other legal documents for review by attorneys and paralegals.
- Safeguarded confidential information with strict adherence to privacy policies and professional discretion.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
- Streamlined legal processes by drafting and proofreading documents, ensuring accuracy and timely completion.
Tee-Up Crew Alternate
TopGolf
03.2023 - 07.2023
- Scheduled and taught in class and online courses to increase learning opportunities.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Recruited and trained new members of guest service team.
- Analyzed team performance and identified opportunities for additional training.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
ACE Trainer
TopGolf
The Colony, Texas
12.2022 - 07.2023
- Developed and implemented successful onboarding program.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Provided coaching and mentoring to employees.
- Created and oversaw new-hire training programs for operations.
- Analyzed and evaluated training effectiveness and program outcomes.
- Trained and mentored classes of up to 40 new personnel hired to fulfill various roles.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Survey Interviewer
Shiftsmart
Allen, Texas
01.2020 - 12.2020
- Used specified forms to compile, record and code results or data from interviews and surveys.
- Delivered information from script regarding surveys for on-demand phone project assignment.
- Explained survey objectives and procedures to interviewees.
- Convinced unwilling individuals by using logical, persuasive rebuttals.
- Adjusted scripts to better target needs and interests of specific individuals.
- Followed scripted questionnaires verbatim to collect research data.
- Obtained updated contact information from all subjects and verified data for accuracy.
- Managed over 70+ in-bound and out-bound calls per day.
- Elicited comments from individuals surveyed and accurately recorded comments.
Education
Certification - Paralegal Studies
NALA ABA Approved Certification
NALA 06.2024 - Current
Certification - Full-stack & Blockchain Development
Kingsland University
Online 08.2023 - 05.2024
HighSchool Degree -
Bridgeway Academy
Catasauqua, PA 01.2014 - 2019.01
Skills
Inbound and outbound calls
Record keeping
Active Listening
Organization and Time Management
Interpersonal Skills
Office administration
New hire training
File management
Administrative support
Notary public
Timeline
Certification - Paralegal Studies
NALA ABA Approved Certification
06.2024 - Current
Legal Administrative Assistant/RIMS Specialist
Lewis Brisbois Bisgaard And Smith
08.2023 - Current
Certification - Full-stack & Blockchain Development
Kingsland University
08.2023 - 05.2024
Tee-Up Crew Alternate
TopGolf
03.2023 - 07.2023
ACE Trainer
TopGolf
12.2022 - 07.2023
Survey Interviewer
Shiftsmart
01.2020 - 12.2020
HighSchool Degree -
Bridgeway Academy
01.2014 - 2019.01
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