Dynamic and results-driven professional with experience as a Master Barista at Starbucks, excelling in inventory management and conflict resolution. Proven ability to enhance team productivity and maintain cleanliness standards, while fostering positive customer relationships. Adaptable and friendly, committed to delivering exceptional service in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Master Barista
Starbucks
2023.02 - 2025.05
Maintained accurate inventory counts to meet customer demands and sustain operations.
Enhanced team dynamics through effective communication, leading to higher productivity.
Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
Server
Thai Tip Restaraunt
2022.02 - 2023.02
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
COVID-19 Support Specialist
CNM Covid Response Team
2020.11 - 2021.01
Streamlined communication between local government agencies and the public regarding COVID-19 regulations and updates.
Developed comprehensive reports on regional COVID-19 situations for stakeholders'' reference and action planning.
Enhanced public safety by providing timely COVID-19 information and resources to the community.
Coordinated closely with educational institutions in establishing safe learning environments amidst changing pandemic conditions.
Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Assisted in extracurricular activities such as clubs or sports teams, providing additional support for students outside of the classroom setting.
Promoted a safe and inclusive learning environment by addressing instances of bullying or discrimination promptly and effectively.