Skyla Brown
Brooklyn,NY
Summary
Dedicated and detail-oriented and dependable Certified Pharmacy Technician with experience in retail supporting pharmacists in fast-paced healthcare settings. Skilled in medication preparation, inventory management, prescription processing, and maintaining compliance with hospital policies, state regulations, and patient safety standards. Strong commitment to patient safety, accuracy, and providing excellent support to pharmacists and healthcare teams in a fast- paced hospital environment
Overview
2
2
years of post-secondary education
10
10
years of professional experience
Work History
Sales Associate
H&M Hennes & Mauritz
Brooklyn, NY
12.2019 - Current
- Assisted customers in selecting clothing and accessories to enhance their shopping experience.
- Maintained visual merchandising standards to showcase seasonal collections effectively.
- Managed inventory processes, including restocking shelves and organizing stockroom supplies.
- Trained new sales associates on product knowledge and customer engagement techniques.
- Resolved customer inquiries and concerns promptly to ensure satisfaction and loyalty.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Used technology resources to assist customers in locating and selecting items.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Demonstrated product features and benefits for customers' needs.
- Adhered to company initiatives and achieved established goals.
Internship Student
Walgreens
Manhattan, New York
04.2026 - 07.2026
- Entered prescription information accurately into the pharmacy management system.
- Prepared medications for dispensing and verified patient information.
- Assisted with medication inventory audits and controlled substance documentation.
- Maintained a clean, organized, and compliant pharmacy workspace.
Assistant Teacher
Midwood Early Learning Center
Brooklyn, NY
12.2017 - 03.2018
- Supported children's learning through engaging activities and hands-on experiences.
- Helped prepare educational materials for various classroom activities and projects.
- Organized classroom supplies and maintained a clean, safe learning space.
- Supervised small group activities.
- Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
Summer Camp Counselor
Little Angles Daycare
Brooklyn, NY
07.2017 - 08.2017
Summer Camp Counselor
Little angles day care
Brooklyn, New York
07.2016 - 08.2016
- Supervised daily activities for children aged four to six years old.
- Organized engaging recreational games and educational activities for children.
- Assisted in setting up a safe and stimulating camp environment.
- Supported children's emotional well-being through attentive listening and encouragement.
- Organized games and sports activities to keep campers entertained.
Education
NHA - Pharmacy Technician
Medical Training Institution
Brooklyn , NY 09.2024 - 09.2026
Nazareth Regional High School
Brooklyn, NYSome College (No Degree) - Business
Johnson C. Smith University
Charlotte, NCSome College (No Degree) - Business
Borough of Manhattan Community College
New York, NYSkills
- Customer service
- Inventory management
- Team collaboration
- Visual merchandising
- Communication skills
- Classroom management
- Relationship building
- Problem-solving skills
- Educational assistance
- Mentoring students
- Setting up activities
- Tutoring students
- Classroom support
- Positive attitude
- Friendly and outgoing
- Stress management
- Behavior modeling
- Adaptability and flexibility
Timeline
Internship Student
Walgreens
04.2026 - 07.2026
NHA - Pharmacy Technician
Medical Training Institution
09.2024 - 09.2026
Sales Associate
H&M Hennes & Mauritz
12.2019 - Current
Assistant Teacher
Midwood Early Learning Center
12.2017 - 03.2018
Summer Camp Counselor
Little Angles Daycare
07.2017 - 08.2017
Summer Camp Counselor
Little angles day care
07.2016 - 08.2016
Nazareth Regional High School
Some College (No Degree) - Business
Johnson C. Smith University
Some College (No Degree) - Business
Borough of Manhattan Community College