Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Skyla LeChel

Watervliet,NY

Summary

Highly experienced and customer-focused service professional with over 7 years of expertise in the fast-paced restaurant industry. With proven ability provide exceptional service, multitask effectively and thrive under pressure while maintaining a positive attitude and skilled in building strong relationships with diverse clients and colleagues, problem-solving in dynamic environments, I am now seeking to expand my skillsets in a new industry. Adaptable, eager to learn and committed to delivering excellence in every role.

Overview

6
6
years of professional experience

Work History

Server

The Cheesecake Factory
04.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.

Beauty Advisor

Sephora
05.2022 - 07.2022
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Bartender/Server

Longhorn Steakhouse
10.2018 - 05.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

CIDESCO - Aesthetics

The Aesthetic Science Institute
Latham, NY
05.2022

High School Diploma -

James M. Bennett High School
Salisbury, MD
05.2014

Skills

  • Strong Work Ethic

  • Exceptional customer service

  • Cash Handling

  • Customer Service

  • Reliable and Responsible

  • Adaptable and Flexible

  • Time Management

  • Quality Control

  • Suggestive Selling

Interests

  • I enjoy helping others and giving back to the community
  • Community Cleanup
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Hiking
  • I have a passion for photography and editing photos
  • Creative Writing
  • Avid Reader

Timeline

Beauty Advisor

Sephora
05.2022 - 07.2022

Server

The Cheesecake Factory
04.2021 - Current

Bartender/Server

Longhorn Steakhouse
10.2018 - 05.2021

CIDESCO - Aesthetics

The Aesthetic Science Institute

High School Diploma -

James M. Bennett High School

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Skyla LeChel