Summary
Overview
Work History
Education
Skills
Timeline
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Skylar Anderson

Austin,TX

Summary

Motivated individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining/shopping experiences. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Looking for a part-time position to supplement current job. Can work nights and weekends.

Overview

7
7
years of professional experience

Work History

Account Manager

Apex Systems
08.2022 - Current
  • Address problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Build and strengthen long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Develop and execute customized recruiting, staffing, and consulting solutions to meet client needs, leveraging internal and external resources.
  • Conduct thorough candidate screenings, including interviews, skills assessments, and background checks, to ensure high-quality placements.
  • Facilitate client satisfaction and renewed customer relations to drive growth.

Server

Condado Tacos
03.2022 - 08.2022
  • Helped open the restaurant, having the most successful opening in company history
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Bartender

Bill's Beer Garden
03.2021 - 10.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Waitress

The Kitchen Next Door
04.2018 - 01.2020
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.

Cashier

Target
04.2016 - 08.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Sold the Target Red Card, increasing customer satisfaction and retention rate.

Education

Bachelor of Arts - International Studies

University of Michigan - Ann Arbor
Ann Arbor, MI
04.2022

Skills

  • Customer Service
  • Account Verification
  • Maintaining Clean Work Areas
  • Personnel/Time Management
  • Issue Resolution
  • Suggestive Selling
  • To-Go Order Preparation
  • Service Quality

Timeline

Account Manager

Apex Systems
08.2022 - Current

Server

Condado Tacos
03.2022 - 08.2022

Bartender

Bill's Beer Garden
03.2021 - 10.2021

Waitress

The Kitchen Next Door
04.2018 - 01.2020

Cashier

Target
04.2016 - 08.2018

Bachelor of Arts - International Studies

University of Michigan - Ann Arbor

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Skylar Anderson