SKYLAR BRADFORD SEARIGHT
Arlington,USA
Summary
Customer service professional with over four years of experience providing exceptional support in retail, healthcare, and fast-paced environments. Experienced in customer relations, front desk operations, scheduling, phone support, cash handling, and team leadership. Known for creating positive customer experiences through strong communication, problem-solving, and professionalism. Compassionate, dependable, and adaptable, with a passion for helping people and keeping daily operations running smoothly.
Overview
5
5
years of professional experience
Work History
SHIFT MANAGER
Starbucks
Irving, Texas
02.2023 - 10.2025
- Led daily operations, enhancing service delivery and customer satisfaction at Starbucks.
- Implemented staff training programs that improved team productivity and enhanced customer experience during peak hours.
- Executed upselling techniques, contributing to increased sales during customer transactions.
- Monitored inventory levels and coordinated with suppliers to maintain optimal stock, reducing waste by 10%.
SERVICES SUPERVISOR
Safeway/TomThumb
Dallas, Texas, USA
01.2021 - 09.2025
- Managed daily shift assignments for 15 staff using schedule software, reducing late arrivals and overtime.
- Implemented customer feedback logs and briefed team weekly, improving complaint resolution speed and service tone.
- Adjusted schedule and took extra shifts to meet operational needs.
- Greeted customers warmly and assessed their needs for tailored service.
- Processed cash, check, and credit card transactions with high accuracy.
- Applied Microsoft Office Suite skills to enhance daily operations.
CAREGIVER
Synergy HomeCare
Grand Prairie, Texas, USA
02.2023 - 10.2024
- Coordinated appointments and organized records to ensure seamless client care.
- Engaged with families and healthcare staff to provide updates and foster collaborative care.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored client health status, reporting changes to healthcare professionals promptly.
Education
High School Diploma -
Coppell High School
Coppell, Texas01-2023
Skills
- Front Desk Operations
- Appointment management
- customer service
- Call center support
- Data entry
- Stock control
- Multitasking
- Team leadership
- Critical thinking
- Communication
- Active listening
- Data analysis
Timeline
SHIFT MANAGER
Starbucks
02.2023 - 10.2025
CAREGIVER
Synergy HomeCare
02.2023 - 10.2024
SERVICES SUPERVISOR
Safeway/TomThumb
01.2021 - 09.2025
High School Diploma -
Coppell High School