Summary
Overview
Work History
Education
Skills
Timeline
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Skylar Buff

Summary

Highly motivated worker with extensive customer service and sales experience. Reliable sales professional improving the buying experience and elevating company profile with targeted markets. Effectively support business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work. Well-known for being-hands on with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers technical abilities and relationship-building skills.

Overview

7
7
years of professional experience

Work History

Server and Bartender

Bollywood Tacos
07.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Managed and motivated employees to be productive and engaged in work.
  • Pleasantly greeted all callers and responded to customer inquiries with patience and positivity.

Sales Associate

BelleRive Boutique
08.2021 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Developed marketing content on social media platforms to increase company brand awareness and engagement.
  • Oversaw social media presence and aligned posts to include branding and trending ideas.

Server

BoomBozz Craft Pizza And Taphouse
04.2020 - 08.2021
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Increased sales significantly by upselling higher-end products to customers.
  • Memorized menus, orders, and table numbers to ensure better quality of service.

Assistant

Heavenly Hound
09.2016 - 07.2019
  • Greeted guests in with friendliness and professionalism when checking them in and out.
  • Developed and maintained filing systems to facilitate easy access to information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Assisted owner in all aspects of business operations.
  • Answered incoming phone calls to process requests, schedule appointments, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Helped make things run smoother for the owner by organizing customer files, running errands, and calling to pay utility bills.
  • Summarized coworkers end totals of the day through spreadsheets in Excel.

Education

Bachelor of Science - Psychology

The University of Tennessee - Chattanooga
Chattanooga, TN
05.2023

Skills

  • Guest Engagement
  • Support Services
  • Teamwork
  • Energy
  • Professionalism
  • Listening Skills
  • File Management
  • Data Entry
  • Time Management
  • Verbal and Written Communication
  • Social Media and Promotions
  • Decision-Making
  • Creative Thinking
  • Content Development
  • Product Sales

Timeline

Server and Bartender

Bollywood Tacos
07.2022 - Current

Sales Associate

BelleRive Boutique
08.2021 - 06.2022

Server

BoomBozz Craft Pizza And Taphouse
04.2020 - 08.2021

Assistant

Heavenly Hound
09.2016 - 07.2019

Bachelor of Science - Psychology

The University of Tennessee - Chattanooga

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Skylar Buff