Skylar Carmena
Newton,AL
Summary
Dedicated and motivated professional with a strong work ethic and a passion for continuous learning. Seeking a fulfilling career opportunity to contribute skills and knowledge for a positive impact. Committed to personal growth, aspiring to excel in the field and provide exceptional support to others.
Overview
13
13
years of professional experience
Work History
Dispatcher
Copart
09.2021 - 02.2025
- Oversaw daily assignment and distribution of driver's workload.
- Arrange logistics for transportation of loads at Copart.
- Ensure acquisition of necessary documentation for each pickup and delivery.
- Managed records related to check-based and card-based payments.
- Trained to perform multiple tasks within the office environment like title processing, report management, and direct customer interactions.
Customer Service Representative
Copart
02.2021 - 09.2021
- Make phone calls promptly to schedule vehicle pick-ups with customers and shops.
- Offered assistance to customers with vehicle pickups, previews, and inspections.
- Monitored monetary exchanges through varied formats like cash, money orders, cashier’s checks and personal/card check transactions.
Appointment Clerk
Dothan Specialty Clinic
10.2019 - 04.2020
- Executed appointment arrangements by handling phone and fax referral requests.
- Managed scheduling of after-visit appointments to optimize continuity of care.
Patient Services Representative/Biller
Flowers Medical Group
05.2017 - 08.2019
- Oversaw the process of patients' arrival and departure for appointments.
- Facilitated transactions by collecting due balances and necessary copays.
- Assessed insurance eligibility for patients.
- Managed schedule for procedures, tests, and both new and returning patient visits.
- Handled all billing claim entries related to office-based appointments and procedures.
Escort/Transporter
Flowers Hospital
10.2016 - 05.2017
- Facilitated patient mobility by handling wheelchair transportation throughout testing, admission, and discharge processes.
Cashier
Winn Dixie
07.2013 - 06.2015
- Facilitated efficient checkout processes for customers at grocery store.
- Rendered top-tier customer support to enhance overall satisfaction.
- Ensured accurate amounts were collected and distributed.
- Assisted customers in finding products throughout the store.
Student Work Aide
Enterprise State Community College
08.2013 - 06.2014
- Supported Social Science Department head in grading and data entry.
Student Aide
Wicksburg High School
08.2012 - 05.2013
- Aided secretary with managing incoming traffic.
- Performed grading and filing duties efficiently for the history department.
Education
Some College - Social Work
Enterprise State Community College
Enterprise, AL05.2016
High School Diploma -
Wicksburg High School
Newton, AL05.2013
Skills
- Organizational skills
- Computer knowledge
- Customer Service
- Leadership qualities
- Time management
- Professional phone etiquette
Timeline
Dispatcher
Copart
09.2021 - 02.2025
Customer Service Representative
Copart
02.2021 - 09.2021
Appointment Clerk
Dothan Specialty Clinic
10.2019 - 04.2020
Patient Services Representative/Biller
Flowers Medical Group
05.2017 - 08.2019
Escort/Transporter
Flowers Hospital
10.2016 - 05.2017
Student Work Aide
Enterprise State Community College
08.2013 - 06.2014
Cashier
Winn Dixie
07.2013 - 06.2015
Student Aide
Wicksburg High School
08.2012 - 05.2013
Some College - Social Work
Enterprise State Community College
High School Diploma -
Wicksburg High School
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