Skylar Carmena
Newton,AL
Summary
Dedicated and motivated professional with a strong work ethic and a passion for continuous learning. Seeking a fulfilling career opportunity to contribute skills and knowledge for a positive impact. Committed to personal growth, aspiring to excel in the field and provide exceptional support to others.
Overview
13
13
years of professional experience
Work History
Dispatcher
Copart
Newton, AL
09.2021 - 02.2025
- Oversaw daily assignment and distribution of driver's workload.
- Arrange logistics for transportation of loads at Copart.
- Ensure acquisition of necessary documentation for each pickup and delivery.
- Managed records related to check-based and card-based payments.
- Trained to perform multiple tasks within the office environment like title processing, report management, and direct customer interactions.
Customer Service Representative
Copart
Newton, AL
02.2021 - 09.2021
- Make phone calls promptly to schedule vehicle pick-ups with customers and shops.
- Offered assistance to customers with vehicle pickups, previews, and inspections.
- Monitored monetary exchanges through varied formats like cash, money orders, cashier’s checks and personal/card check transactions.
Appointment Clerk
Dothan Specialty Clinic
Dothan, AL
10.2019 - 04.2020
- Executed appointment arrangements by handling phone and fax referral requests.
- Managed scheduling of after-visit appointments to optimize continuity of care.
Patient Services Representative/Biller
Flowers Medical Group
Dothan, AL
05.2017 - 08.2019
- Oversaw the process of patients' arrival and departure for appointments.
- Facilitated transactions by collecting due balances and necessary copays.
- Assessed insurance eligibility for patients.
- Managed schedule for procedures, tests, and both new and returning patient visits.
- Handled all billing claim entries related to office-based appointments and procedures.
Escort/Transporter
Flowers Hospital
Dothan, AL
10.2016 - 05.2017
- Facilitated patient mobility by handling wheelchair transportation throughout testing, admission, and discharge processes.
Cashier
Winn Dixie
Dothan, AL
07.2013 - 06.2015
- Facilitated efficient checkout processes for customers at grocery store.
- Rendered top-tier customer support to enhance overall satisfaction.
- Ensured accurate amounts were collected and distributed.
- Assisted customers in finding products throughout the store.
Student Work Aide
Enterprise State Community College
Enterprise, AL
08.2013 - 06.2014
- Supported Social Science Department head in grading and data entry.
Student Aide
Wicksburg High School
Newton, AL
08.2012 - 05.2013
- Aided secretary with managing incoming traffic.
- Performed grading and filing duties efficiently for the history department.
Education
Some College - Social Work
Enterprise State Community College
Enterprise, AL05.2016
High School Diploma -
Wicksburg High School
Newton, AL05.2013
Skills
- Organizational skills
- Computer knowledge
- Customer Service
- Leadership qualities
- Time management
- Professional phone etiquette
Timeline
Dispatcher
Copart
09.2021 - 02.2025
Customer Service Representative
Copart
02.2021 - 09.2021
Appointment Clerk
Dothan Specialty Clinic
10.2019 - 04.2020
Patient Services Representative/Biller
Flowers Medical Group
05.2017 - 08.2019
Escort/Transporter
Flowers Hospital
10.2016 - 05.2017
Student Work Aide
Enterprise State Community College
08.2013 - 06.2014
Cashier
Winn Dixie
07.2013 - 06.2015
Student Aide
Wicksburg High School
08.2012 - 05.2013
Some College - Social Work
Enterprise State Community College
High School Diploma -
Wicksburg High School