Summary
Overview
Work History
Education
Skills
Timeline
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Skylar Johnson

Albuquerque,NM

Summary

Driven Sales Assistant with proven expertise in customer service and sales enhancement from tenure at Home Depot. Excelled in cash handling and fostering team cooperation, achieving notable sales growth through exceptional customer engagement and problem-solving skills. Demonstrates a goal-oriented approach, ensuring customer satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Amazon
Arlington, TX
07.2023 - 12.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Sales Assistant

Home Depot
Arlington
03.2021 - 06.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients
  • Processed transactions accurately while maintaining a high level of customer service
  • Increased sales by building strong customer relationships and providing excellent service
  • Helped customers locate products and checked store systems for merchandise at other sites.

Education

Bachelors - Computer Engineering

The University of New Mexico
Albuquerque, NM

Skills

  • Cash Handling
  • Stock Management
  • Complex Problem-Solving
  • Customer Needs Assessment
  • Friendly and Helpful
  • Honest and Dependable
  • Goal-Oriented
  • Sales Expertise
  • Processing Payments
  • Customer Service
  • Team Cooperation
  • Customer Assistance

Timeline

Customer Service Representative

Amazon
07.2023 - 12.2023

Sales Assistant

Home Depot
03.2021 - 06.2023

Bachelors - Computer Engineering

The University of New Mexico
Skylar Johnson