Skylar Laboy
Flushing,NY
Summary
Proactive and detail-oriented administrative professional pursuing an MBA in Healthcare Systems at St. John’s University, offering a strong skill set in administrative tasks, developed through hands-on experience in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Support Coordinator
Northwell Health
11.2025 - 04.2026
- Checked patient insurance, demographic, and health history to keep information current.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
Administrative Assistant
Theramotion Physical Therapy
06.2025 - 10.2025
- Manage intake and scheduling for over 100 patients, coordinating therapists’ calendars and handling a multi-line phone system.
- Verify insurance, prepare, and file patient documentation, and manage recalls.
- Provide administrative support to ensure smooth daily operations of the clinic.
Front Desk Representative
St. John’s University – Guest Services
05.2024 - 08.2024
- Greeted and assisted campus guests, staff, and students, ensuring a welcoming experience.
- Managed incoming calls, distributed ID cards, and facilitated visitor support.
Medical Receptionist
Morledge Medical
03.2022 - 01.2024
- Scheduled and registered 300+ patients; managed physician calendars and fielded patient inquiries.
- Prepared and filed insurance documentation, medical claims, and patient records.
Education
B.S. - Administrative Studies
St. John’s University – The Lesley H. and William L. Collins College of Professional Studies
Queens, NY05-2025
MBA - Healthcare Administration
St. John's University- Peter J. Tobin College of Business
Queens, NY05-2027
Skills
- Healthcare Administration
- Insurance Verification
- EMR/EHR (Criterion, EPIC)
- Microsoft Office
- Google Workspace
- Invoice Processing
- Vendor Coordination
- Confidentiality & HIPAA Compliance
- Customer Service
Certification
- Basic Life Support (BLS), American Heart Association (2025)
- CPR & AED, American Heart Association (2025)
HONORS’ AWARDS and Organizations
Dean’s List (2022–2025) | National Honor Society (2023–Present), Vice President/Treasurer – Lambda Pi Upsilon Sorority (2024-2025), Student Member of the Latin American Society Organization (2024-present), Student Leader – Multicultural Affairs Council (2024–2025)
Timeline
Administrative Support Coordinator
Northwell Health
11.2025 - 04.2026
Administrative Assistant
Theramotion Physical Therapy
06.2025 - 10.2025
Front Desk Representative
St. John’s University – Guest Services
05.2024 - 08.2024
Medical Receptionist
Morledge Medical
03.2022 - 01.2024
B.S. - Administrative Studies
St. John’s University – The Lesley H. and William L. Collins College of Professional Studies
MBA - Healthcare Administration
St. John's University- Peter J. Tobin College of Business