Skylar Lesser
Arlington,VA
Summary
Recent West Virginia University graduate with a B.A. in Criminology and strong experience in client communication, scheduling coordination, record maintenance, and confidential information management. Highly organized and detail-oriented with a proven ability to manage multiple responsibilities while providing excellent customer service. Eagerly seeking to contribute to civil rights advocacy and developing a career in public intrest law.
Overview
6
6
years of professional experience
Work History
Childcare Provider
Multiple families
Morgantown, WV
06.2023 - Current
- Coordinated schedules, appointments, transportation, and daily logistics for multiple families while maintaining accurate records and timely communication.
- Maintained ongoing communication with parents and caregivers regarding schedules, updates, concerns, and changing needs.
- Managed confidential family information with discretion and professionalism.
- Maintained organized documentation and records while balancing responsibilities across multiple households.
- Built positive relationships with clients through responsive communication and dependable support.
Cashier/Barista
Dunkin Donuts
Englishtown, NJ
06.2020 - 04.2022
- Delivered professional customer service while managing high-volume customer interactions in a fast-paced environment.
- Resolved customer concerns through effective communication and problem-solving.
- Maintained accuracy while processing transactions and handling cash reconciliation.
- Collaborated with team members to ensure efficient daily operations and positive customer experiences.
Education
Bachelor of Arts - Criminology, Political Science, Women & Gender Studies
West Virginia University
Morgantown, WV05-2026
Skills
- Scheduling & calendar management
- Document management & filing
- Confidential information handling
- Problem-solving
- Team collaboration
- Microsoft office/Google workspace
- Multitasking
- Time management
- Attention to detail
- Client relations
- Written and verbal communication
Timeline
Childcare Provider
Multiple families
06.2023 - Current
Cashier/Barista
Dunkin Donuts
06.2020 - 04.2022
Bachelor of Arts - Criminology, Political Science, Women & Gender Studies
West Virginia University