SKYLAR MOSES
Augusta,Ga
Summary
Achieved Esthetician of the Year title in 2020 at Massage Envy, reflecting dedication to professional development and client relationships.
Recognized as Sales Woman of the Year in 2021 for outstanding contributions to sales growth at Massage Envy.
Overview
2027
2027
years of professional experience
Work History
Sales Manager/ Esthetician Trainer
Elements Massage
Evans, Ga
07.2024 - Current
- Cultivated strong client relationships to enhance customer satisfaction and foster loyalty within the community.
- Implemented targeted marketing strategies to drive service awareness and increase client engagement.
- Coordinated team schedules and workflows to optimize operational efficiency and ensure timely service delivery.
- Mentored and trained staff on sales techniques, promoting a collaborative environment focused on results.
- Developed promotional campaigns that aligned with business objectives, enhancing brand visibility in the market.
- Oversaw inventory management practices to maintain adequate supplies while minimizing waste and costs effectively.
- Managed customer accounts and customer relationships.
- Trained new staff on best practices in skin analysis and treatment application, fostering team expertise.
- Conducted thorough product knowledge sessions, empowering clients with information on suitable skincare options.
- Led workshops on skincare education, promoting awareness of skin health among clients in the community.
Business Development Consultant
Gerald Jones
Augusta, Ga
10.2023 - 07.2024
- Developed strategic partnerships to drive business growth and enhance market positioning.
- Analyzed market trends to identify opportunities for new product offerings and service improvements.
- Collaborated with cross-functional teams to design solutions that meet client needs and expectations.
Sales Manager/Esthetician
Massage Envy
Augusta, Ga
12.2020 - 06.2023
- Developed and implemented sales strategies to drive customer engagement and increase market share.
- Trained and mentored sales staff to enhance skills and improve overall team performance.
- Conducted regular performance reviews to assess team effectiveness and develop improvement plans.
- Held daily check-ins with team members to set objectives and monitor progress.
- Monitored competitor activity to stay ahead of the competition in terms of products, services, and pricing.
- Delivered personalized skincare treatments, enhancing client satisfaction through tailored service approaches.
- Provided a variety of skincare services, such as facials, peels, waxing, and microdermabrasion.
- Recommended and sold retail products to clients.
- Utilized professional communication techniques to build relationships with clients and encourage return visits.
Front Desk Receptionist
Dr. Tina P. Moses DMD
Augusta, GA
2017 - 2020
- Managed patient scheduling and appointment reminders to optimize office workflow.
- Greeted patients warmly, fostering a welcoming environment for visitors.
- Maintained accurate patient records using dental management software.
- Processed insurance claims and verified coverage for seamless billing operations.
Education
Associate of Science - Business Administration
Augusta Technical College
Augusta, GA05.2022
Diploma - Cosmetology
Augusta Technical College
Augusta, GA08.2020
High School Diploma -
Greenbrier High School
Evans, GA05.2018
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Client relationship management
- Product knowledge
- Customer service
Timeline
Sales Manager/ Esthetician Trainer
Elements Massage
07.2024 - Current
Business Development Consultant
Gerald Jones
10.2023 - 07.2024
Sales Manager/Esthetician
Massage Envy
12.2020 - 06.2023
Front Desk Receptionist
Dr. Tina P. Moses DMD
2017 - 2020
Associate of Science - Business Administration
Augusta Technical College
Diploma - Cosmetology
Augusta Technical College
High School Diploma -
Greenbrier High School