Skylar Mueller
Oregon,WI
Summary
Results-oriented professional with expertise in employee training and operational efficiency. Skilled in inventory management and maintaining high service standards, ready to contribute to team success and enhance customer experiences.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
Fitchburg, Wisconsin
04.2024 - 08.2026
- Led barista team during peak shifts, enhancing service speed and customer experience.
- Trained new baristas on drink preparation and customer interaction, improving team readiness and service quality.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Monitored inventory levels and restocked supplies throughout shifts.
- Established daily cleaning schedules, ensuring high standards of hygiene and store presentation.
Manager
Ofroyo
Oregon, WI
05.2022 - 04.2023
- Coordinated team schedules to optimize resource allocation.
- Managed inventory levels and conducted stock audits regularly.
- Trained new employees on company procedures and customer service standards.
- Resolved customer complaints through effective communication and problem-solving skills.
- Monitored performance metrics to uphold service quality standards.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
Cook
Mcdonalds
Oregon, WI
03.2022 - 08.2022
- Prepared food items according to standardized recipes and procedures.
- Maintained cleanliness and organization of kitchen workstations.
- Operated kitchen equipment safely and efficiently during meal preparation.
- Followed health and safety regulations to maintain a safe working environment.
- Communicated effectively with staff to coordinate food orders and service tasks.
Education
High School Diploma -
Oregon High School
Oregon, WI06-2026
Skills
- Customer service
- Team leadership
- Employee training
- Inventory management
- Conflict resolution
- Time management
- Communication skills
- Operational efficiency
- Barista training
- Sales promotion
- Order processing efficiency
- Cleanliness maintenance
- Cash handling accuracy
- Latte art expertise
- Product upselling
- Shift scheduling
- Cleanliness standards
- Food safety compliance
- High volume dining
- Point of sale POS software
- Cooking techniques
- Hiring and onboarding
- Work station assignments
- Hygiene practices
Certification
- CPR
Timeline
Barista Shift Supervisor
Starbucks
04.2024 - 08.2026
Manager
Ofroyo
05.2022 - 04.2023
Cook
Mcdonalds
03.2022 - 08.2022
High School Diploma -
Oregon High School