Skylar Murray
Mandeville,LA
Summary
Dynamic and results-oriented professional with a proven track record at Chick-fil-A, showcasing exceptional problem-solving and leadership skills. Expert in creating welcoming environments and delivering outstanding customer service. Demonstrated ability to handle high-pressure situations with creativity and efficiency, ensuring customer satisfaction and operational excellence. Proficient in order taking and communication barriers such as language or disability.
Overview
3
3
years of professional experience
Work History
FOH Team Member
Chick-fil-A
Covington, LA
04.2022 - Current
- Problem-solving through customer complaints or incorrect order issues efficiently and without wasting time.
- Creating a welcoming and comfortable atmosphere as soon as customers enter the restaurant.
- Cleaning restaurant thoroughly and consistently between rush hours, taking out the trash, and restocking counter items.
- Providing speedy customer service in the face-to-face drive through while prioritizing connections to the customers.
- Bagging and serving orders correctly and quickly while making the customers feel cared about.
House Painter
Two Roads Counseling
Ponchatoula, LA
11.2021 - Current
- Followed instructions and orders carefully in order to make sure projects were done efficiently and correctly.
- Cleaning baseboards and walls thoroughly before painting, removing electrical outlets, lining marked off surfaces with painter’s tape.
- Worked about 8 hours regularly per shift.
Babysitter
Self-employed
Madisonville, LA
08.2021 - Current
- Watched and cared for young children for several hours, keeping them safe and happy.
- Problem-solved through tantrums and disagreements between children, finding compromises and handling the situation in the best way possible.
- Kept the homes of clients clean and even helped clean further in their absence so they returned to a pleasant space.
Education
Mandeville High School
Mandeville, LASkills
- Order Taking
- Salesmanship
- Greeting guests
- Multilingual
- Organization
- Leadership
- Creativity
- Problem-solving
Accomplishments
- Captain of Mandeville High’s front ensemble in the marching band for the 2023-2024 season and the 2024-2025 season.
- Under the leadership and organization of drum captains such as myself, Mandeville High’s percussion placed third in state overall for the 2023-2024 season.
- Strong academic standards and high-tier test scoring results.
- Highly proficient in multiple mediums of art, such as painting, drawing, digital design, and sculpting.
- Awarded ‘Outstanding French Student’ of the year in 2023.
- Prioritizes relationships, emotional communication, and community.
Affiliations
- Mandeville High School Marching Band
- Mandeville High School Student Council
Additional Information
- Highly interested in linguistics with the intent to major in strategic communication and minor in Arabic and political science in college.
- Plays piano, guitar, ukulele, and a variety of mallet instruments.
Languages
English
Native or Bilingual
French
Professional Working
Timeline
FOH Team Member
Chick-fil-A
04.2022 - Current
House Painter
Two Roads Counseling
11.2021 - Current
Babysitter
Self-employed
08.2021 - Current
Mandeville High School