Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Steven Simonej

Clinton Township

Summary

Dynamic and results-oriented professional with a proven track record at Mindright, adept at increasing sales revenue through exceptional customer service and strong communication skills. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Leveraged cleaning expertise and a continuous learning mindset to enhance operational efficiency and customer satisfaction. Excelled in high-stress situations, demonstrating a unique blend of problem-solving and excellent people skills.


Overview

7
7
years of professional experience

Work History

Sales Associate

Mindright
01.2023 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Significantly increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Engaged with customers to build rapport and loyalty.

Pizza Specialist

Hungry Howies Pizza & Subs
01.2022 - 02.2023
  • Contributed to overall business growth by consistently meeting or exceeding sales targets through excellent customer service.
  • Handled high volume orders effectively, maintaining accuracy and speed during peak hours of operation.
  • Increased customer satisfaction by providing prompt and accurate pizza preparation.
  • Supported effective communication within the team, resolving conflicts quickly to maintain smooth operations during busy shifts.

Cook

Coney Grille
01.2020 - 01.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Lead Janitor

Civic Arena
02.2018 - 01.2019
  • Maximized efficiency within the custodial team through proactive planning, organizing resources, delegating tasks accordingly to individual strengths.
  • Collaborated with management on facility improvement projects, contributing valuable insights and solutions to address concerns.
  • Contributed to a healthier work environment by addressing potential hazards and implementing appropriate safety measures.
  • Performed custodial duties to maintain area in clean and habitable condition.

Education

High School Diploma -

Rochester University
Rochester
01-2022

High School Diploma -

Resurrection Highschool
Macomb, MI
06-2020

High School Diploma -

De La Salle
Warren, MI
06-2019

Skills

  • Customer service
  • Strong communication skills
  • Cleaning and organization
  • Cleaning expertise
  • Continuous learning mindset
  • Excellent people skills
  • Sales and upselling techniques
  • Problem-solving

Interests

Jiu Jitsu and Boxing

Timeline

Sales Associate

Mindright
01.2023 - Current

Pizza Specialist

Hungry Howies Pizza & Subs
01.2022 - 02.2023

Cook

Coney Grille
01.2020 - 01.2021

Lead Janitor

Civic Arena
02.2018 - 01.2019

High School Diploma -

Rochester University

High School Diploma -

Resurrection Highschool

High School Diploma -

De La Salle

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Steven Simonej