Skylar Patrick
Scottsdale,AZ
Summary
I am a highly motivated, energetic, and extroverted person. I am dependable and reliable, and would be an excellent addition to your team. I have a great deal of experience in the restaurant industry, as well as customer service. I have also owned big dogs my entire life; and have dogsat since I was young. I believe I would be an excellent addition to your staff.
Overview
3
3
years of professional experience
Work History
Server
Jojo's Shake Bar
Scottsdale, AZ
04.2024 - Current
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Serve food and beverages promptly with focused attention to customer needs.
- Work with the Toast system to place orders, manage bills, and handle complimentary items.
- Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
- Perform opening and closing duties, ensuring the dining area is prepared for seamless service transitions.
- Enhance customer satisfaction by promptly attending to their needs and providing personalized service.
- Bus and reset tables to keep dining room and work areas clean.
- Address customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explain menu items and suggested appropriate options for food allergy concerns.
- Upsell high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Cashier/Barista
D'lite Healthy On The Go
Scottsdale, AZ
01.2024 - Current
- Taking orders for the drive-thru and indoor customers
- Greeting customers, suggesting menu items, and taking payment
- Bringing customers their food at the drive-thru or indoors
- Making drinks such as coffees, smoothies, and other specialties
- Cleaning at close, wiping down, sweeping, mopping the lobby and bathrooms
- Address customer needs and made product recommendations to increase sales.
- Learn duties for various positions and provided backup at key times.
Hostess/Busser/Expeditor
Cold Beers And Cheeseburgers
Scottsdale, AZ
05.2022 - 04.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Boosted customer loyalty through consistent delivery of exceptional service, friendly interactions, and prompt attention to guest inquiries or concerns.
- Ensured the food was properly prepared before bringing it to the table. Correct sides, correct toppings on burger, etc.
- Bussed tables almost immediately, ensuring a clean dining area, especially during a rush.
- Completed closing duties such as restocking, cleaning, taking out trash.
Receptionist
Arizona School Of Music
Scottsdale, AZ
08.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Coordinated lessons, scheduled practice sessions, and worked with teachers and students to ensure all clients had the appropriate rooms and equipment.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Music
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ05.2025
High School Diploma -
Desert Mountain High School
Scottsdale, AZ05.2023
Skills
- Strong Work Ethic
- Responsible and Reliable
- Friendly and Outgoing
- Professional
- Capable of Multitasking
- Knowledagble with the Toast and Aloha Systems
- Exceptional customer service
- Cash Handling
- Eager to Learn
- Not Afraid of Hard Work
- Guest Engagement
- Can Work Indivudually as Well as With a Team
- Has Been Dogsitting for Years for Multiple Clients
- Allergy awareness
- LOVES Animals, Especially Dogs
Timeline
Server
Jojo's Shake Bar
04.2024 - Current
Cashier/Barista
D'lite Healthy On The Go
01.2024 - Current
Hostess/Busser/Expeditor
Cold Beers And Cheeseburgers
05.2022 - 04.2024
Receptionist
Arizona School Of Music
08.2021 - 04.2022
Music
Maricopa Community Colleges - Scottsdale Community College
High School Diploma -
Desert Mountain High School