Skylar Zaranek
Clarkston
Summary
Experienced professional with a background in both hospital and outpatient settings. Possess strong clinical skills enhanced by natural ability to build rapport with patients and families. Committed to providing all patients with outstanding care and support to help improve quality of life. Demonstrated success in training and development, patient relations, and strategic planning to improve outcomes through treatments provided.
Overview
2
2
years of professional experience
7
7
Certifications
Work History
Operations Specialist - TRAC Support III
UWM
Pontiac
08.2025 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Worked effectively in team environments to make the workplace more productive.
Lending Support - Processor Assist I
UWM
Pontiac
01.2025 - 08.2025
- Collaborated with team members to streamline processing workflows.
- Reviewed documentation for accuracy and compliance with company guidelines.
- Assisted in training new staff on processing procedures and best practices.
- Adapted quickly to changes in processing protocols and industry regulations.
- Maintained strong relationships with internal departments such as underwriting and funding teams.
Physical Therapist Technician
Healthquest Physical Therapy
Commerce
12.2023 - 01.2025
- Guided patients through exercises and therapeutic activities under supervision.
- Prepared treatment areas and maintained cleanliness and safety standards.
- Documented patient progress and reported findings to the therapy team.
- Educated patients on proper body mechanics and injury prevention techniques.
- Assisted physical therapists with treatments by preparing equipment and helping patients move to different positions during exercises.
- Communicated regularly with physical therapists regarding patient progress towards goals set forth in their individualized treatment plan.
Education
EMT
Waterford EMS Academy
Waterford, MI12-2025
Associate of Science - Health And Fitness
Oakland Community College
Bloomfield Hills, MI12-2024
Bachelor of Science - Health And Fitness
Rochester University
Rochester, MI04-2022
Skills
- CPR certified
- Patient care
- Exercise instruction
- Customer service
- Team collaboration
- Documentation skills
- Injury prevention
- Trauma recovery
- Sports injury treatment
- HIPAA compliance
- Patient communication
- Transfer techniques
Certification
Licensed EMT
Languages
German
Professional
References
References available upon request.
Timeline
Operations Specialist - TRAC Support III
UWM
08.2025 - Current
Lending Support - Processor Assist I
UWM
01.2025 - 08.2025
Physical Therapist Technician
Healthquest Physical Therapy
12.2023 - 01.2025
EMT
Waterford EMS Academy
Associate of Science - Health And Fitness
Oakland Community College
Bachelor of Science - Health And Fitness
Rochester University