Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager

Skyleah Risley

Vincennes ,IN

Summary

Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Monical’s Pizza. Skilled in staff supervision and money handling, adept at fostering team leadership and improving service delivery. Achieved significant reductions in cash discrepancies, demonstrating strong decision-making and time management abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

Monical’s Pizza
07.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Manager

KFC/tacobell
01.2021 - 06.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Finished various duties by planned timelines.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Oversaw stock levels.

Education

High School Diploma -

Washington Learning Academy
Vincennes, IN
05.2022

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Staff supervision
  • Task delegation

Certification

ServSafe

Timeline

Assistant Manager

Monical’s Pizza
07.2022 - Current

Manager

KFC/tacobell
01.2021 - 06.2022

High School Diploma -

Washington Learning Academy

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Skyleah Risley