Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Skylee Ortiz

The Bronx

Summary

Dynamic Sales Associate with a proven track record at Old Navy, excelling in customer satisfaction and effective problem resolution. Skilled in time management and stocking, I thrive in fast-paced environments, consistently enhancing store performance and training new staff to ensure seamless operations. Committed to delivering exceptional service and fostering positive customer experiences.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

2
2
years of professional experience

Work History

Sales Associate

Garage Clothing Store
05.2024 - Current
  • Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
  • Supported inventory management by organizing merchandise and ensuring shelves were stocked effectively.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Brand Associate

Old Navy
07.2023 - 04.2024
  • Handled customer complaints professionally, resolving issues to maintain high satisfaction levels.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Bachelor of Science - Biology

University of Mount of Saint Vincent
Riverdale, NY
05-2027

High School Diploma -

Urban Assembly For The Performing Arts
Manhattan, NY
06-2023

Skills

  • Time management
  • Ability to respond to workplace changes effectively
  • Excellent communication skills
  • Stocking and receiving
  • Task prioritization

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Sales Associate

Garage Clothing Store
05.2024 - Current

Brand Associate

Old Navy
07.2023 - 04.2024

Bachelor of Science - Biology

University of Mount of Saint Vincent

High School Diploma -

Urban Assembly For The Performing Arts