Summary
Overview
Work History
Education
Skills
Timeline
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Skyleer Duncan-Gorman

SPOKANE,WA

Summary

Budtender with solid foundation in customer service and product expertise, prepared to contribute effectively in a dynamic retail environment. Valued for ability to advise customers on product selection and ensure seamless purchasing experience. Known for strong teamwork and adaptability in fast-paced setting, bringing reliable product knowledge and interpersonal skills to team. I'm equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience

Work History

Lead Budtender

The Vault Cannabis
06.2022 - Current
  • Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
  • Enhanced customer satisfaction by providing thorough product knowledge and personalized recommendations.
  • Resolved customer complaints professionally and efficiently, preserving brand reputation and customer loyalty.
  • Maintained a clean and organized retail space, contributing to a positive shopping experience for customers.
  • Trained new budtenders on company policies, products, and sales techniques, fostering a culture of continuous improvement.

Electrical Apprentice

Electrical System Solutions
01.2020 - 03.2022
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Terminated wiring and connected circuits with correct techniques.
  • Provided exceptional customer service, addressing client concerns and communicating project updates regularly.

Electrical Apprentice

Garner Electric
04.2021 - 12.2021
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Terminated wiring and connected circuits with correct techniques.
  • Provided exceptional customer service, addressing client concerns and communicating project updates regularly.

Sales Associate

Vans Shoes
10.2018 - 01.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Landscape Maintenance Worker

Haase Landscape
02.2018 - 10.2018
  • Performed seasonal clean-ups efficiently, preparing properties for changing weather conditions throughout the year.
  • Preserved the health of plants and trees with proper pruning techniques, promoting growth and reducing potential hazards.
  • Contributed to company growth by consistently receiving positive feedback from clients and earning repeat business through exceptional work quality.

Education

High School Diploma -

Lewis And Clark HIgh School
Spokane, WA

Skills

  • Strong work ethic
  • Customer service expertise
  • Staff training and development
  • POS system operation
  • Cash handling experience
  • Restocking inventory
  • Customer education
  • Active listening
  • Reliability

Timeline

Lead Budtender

The Vault Cannabis
06.2022 - Current

Electrical Apprentice

Garner Electric
04.2021 - 12.2021

Electrical Apprentice

Electrical System Solutions
01.2020 - 03.2022

Sales Associate

Vans Shoes
10.2018 - 01.2019

Landscape Maintenance Worker

Haase Landscape
02.2018 - 10.2018

High School Diploma -

Lewis And Clark HIgh School

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Skyleer Duncan-Gorman