Skyler Forney
Spokane
Summary
Dedicated Patient Resource Coordinator with a strong background in staff development and meeting facilitation. Proven ability to solve problems and adapt quickly, contributing to improved patient care and resource utilization in clinical settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Resource Coordinator
CHAS Health
Spokane, WA
10.2025 - Current
- Assist patients in seeking eligibility and applying for State programs through Health Plan Finder, Washington Connections, and going over insurance options from Health Plan Finder Marketplace plans
- Work directly with Medical Assistance Specialist 3's in regards to patient insurance eligibility
- Coordinated scheduling for patient appointments, ensuring optimal resource allocation and assisting patients in finding community resources that match their needs.
- Meet with patients in a timely manner to ensure schedule is on track and optimized while fulfilling and meeting needs of patients in regards to access to resources.
Clinic Resource Specialist
CHAS
Spokane, WA
03.2024 - 10.2025
- Provide routine security sweeps of clinic and premises ensuring safety guidelines are met
- Assist in keeping clinic clean and tidy for presentation to patients
- Safety measures checks
- Scrubbing appointments for behavioral health issues
- Completed Behavioral health first aid class
Quality Improvement Coach
CHAS
Spokane, WA
04.2021 - 01.2022
- Developed and implemented individualized training plans for Clinical staff to improve performance and meet health metrics for FQHP guidlines.
- Tracked progress towards improvement goals for projects to reduce waste and process errors
- Conducted regular skills workshops, fostering team collaboration and skill development.
- Ran meetings and Kaizen events to work on process improvements and have team buy in for process changes to implement clinic and company wide
Education
No Degree - Lean Methodology
Lean Six Sigma
Online01-2021
High School Diploma -
Castle Rock High School
Castle Rock06-2012
Skills
- Training coordination
- Staff development
- Meeting facilitation
- Resource forecasting
- Process Improvement
- Problem Solving Skills
- Self Motivating
- Quick to adapt to new changes and information
Certification
Lean Six Sigma certified
Behavioral Health First Aid Certified
Timeline
Patient Resource Coordinator
CHAS Health
10.2025 - Current
Clinic Resource Specialist
CHAS
03.2024 - 10.2025
Quality Improvement Coach
CHAS
04.2021 - 01.2022
No Degree - Lean Methodology
Lean Six Sigma
High School Diploma -
Castle Rock High School