Skyler Fort
Woodstock,GA
Summary
Dynamic and reliable, with a proven track record at Texas Roadhouse for enhancing customer satisfaction through exceptional service and effective communication. Skilled in multitasking and problem-solving, ensuring seamless operations even during peak hours. Demonstrates a strong work ethic and a warm, engaging approach, fostering repeat business and positive guest experiences.
Overview
3
3
years of professional experience
Work History
Server
Sidelines Sports Bar and Grille
02.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Takeout Server
Texas Roadhouse
12.2021 - 02.2023
- Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
- Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders.
- Offered suggestions based on customer preferences or dietary restrictions when they were unsure about what to order.
- Increased repeat business through friendly interactions and prompt attention to special requests.
Host
Crackerbarrel
08.2021 - 11.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Penn Foster
Scottsdale, AZSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Reliable and Responsible
- Warm and Friendly
- Reliability
- Multitasking
- Effective Communication
- Problem-solving abilities
- Courteous Phone Demeanor
- Problem-Solving
Languages
English
Native or Bilingual
Timeline
Server
Sidelines Sports Bar and Grille
02.2023 - Current
Takeout Server
Texas Roadhouse
12.2021 - 02.2023
Host
Crackerbarrel
08.2021 - 11.2021
High School Diploma -
Penn Foster
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